Samantha Taylor | Page 32

Ultimate car buying experience We were greeted right away when we arrived at Mission Viejo Acura dealer by Sam. All our needs were discussed carefully. Steve and Paul later droppe We were greeted right away when we arrived at Mission Viejo Acura dealer by Sam. All our needs were discussed carefully. Steve and Paul later dropped in offering water and coffee. Safue came in explaining about protective coating for interior and car exterior relating to his first hand experience. Even I know the coating is good to protect paint from bird dropping damage and possible spill on the car seat, I was not fully convinced. While I was worrying whether the protective coating is going to change the feel to the leather seat, Sam helped us in talking with a recent buyer who did the coating and happened to do car maintenance outside, getting their feed back and how they loved it. Wow, that was really warm and real, I came to know how the Acura team know their customers and how close their relationship with their customers. I loved that experience. We were surprised to meet Alex in the dealership on Sat even it was his day off. All our experience and treatment was warm and like a family. The most important thing is that we got our dream car, a brand new 2020 Acura RDX. Thank you Acura, we finish all our buying in less than 3 hours. That was truly amazing! More

Helpful 0

Report | Print

Great experience Samantha was amazing to work with , the dealership handled everything in a very seamless and professional manner We will definitely be back Great Samantha was amazing to work with , the dealership handled everything in a very seamless and professional manner We will definitely be back Great experience , thank you More

Helpful 0

Report | Print

Five-Star Experience It used to be buying a car was worse than a trip to dentist. Not any more! From the moment we arrived at the showroom until I drove off the lot in m It used to be buying a car was worse than a trip to dentist. Not any more! From the moment we arrived at the showroom until I drove off the lot in my new RDX my husband and I were delighted with how simple and comfortable Mission Viejo Acura made this process. The staff was friendly and not pushy. As a first time SUV buyer I was nervous and apprehensive, but the expertise and knowledge Samantha Taylor had put me at ease. It was her manner and concern in making me happy that brought us back for a 2nd test drive. Samantha set up all the technology and took the time needed to teach me how to use and enjoy all the features on my new vehicle. Thanks to Samantha, Safuye and the staff at MV Acura. More

Helpful 0

Report | Print

Best car buying experience ever! We were greeted immediately by Samantha a warm down to earth person who we could relate to right away. No games, no snooze, it was so easy and we felt We were greeted immediately by Samantha a warm down to earth person who we could relate to right away. No games, no snooze, it was so easy and we felt like we got a great deal. More

Helpful 0

Report | Print

Thank you! Mike was knowedgable and helped me get the price I was seeking. Samantha is amazing! Couldn't be happier with her assistance in acclimating to my new Mike was knowedgable and helped me get the price I was seeking. Samantha is amazing! Couldn't be happier with her assistance in acclimating to my new RDX. More

Helpful 0

Report | Print

Great Service From Troy the general manager to Samantha in sales it made leasing our next Acura a great experience. They got us exactly the car we wanted. St From Troy the general manager to Samantha in sales it made leasing our next Acura a great experience. They got us exactly the car we wanted. Steve More

Helpful 0

Report | Print

A Hassle-Free Car Purchase Mission Viejo Acura makes you feel at ease while checking out their inventory. If you buy a used car, they will pull up the accident history so tha Mission Viejo Acura makes you feel at ease while checking out their inventory. If you buy a used car, they will pull up the accident history so that you can make a well-informed decision. Staff are friendly and meticulously review every line item in your purchase agreement. Ask for Samantha. She will help you out by focusing on what you really want without all the up sales. More

Helpful 0

Report | Print

Samantha went out of her way to explain the car an features To sum up Samantha was professional had great follow up prior to the sale. she new what and how to explain all features of the car. To sum up Samantha was professional had great follow up prior to the sale. she new what and how to explain all features of the car. More

Helpful 0

Report | Print

Great dealership! Mike has given me the best first car purchase experience. Unlike other dealerships I’ve dealt with, Mike and the staff were very professional and help Mike has given me the best first car purchase experience. Unlike other dealerships I’ve dealt with, Mike and the staff were very professional and helpful. I would highly recommend this place to purchase an Acura. More

Helpful 0

Report | Print

Treated like royalty I bought a car today for my 16 year old daughter. In every aspect of the car buying process, from the original phone call with the owner John Patters I bought a car today for my 16 year old daughter. In every aspect of the car buying process, from the original phone call with the owner John Patterson, the handshake with the General Manager Troy Kerth, the business aspects of the sale with the General Sales Manager Alex Chung and Sales Consultant Samantha Taylor, and the explanation and signing of the documents with Finance Manager Veronica Paco, my daughter and I were treated like royalty. We bought a great car at a great price with great financing, and bonus their coffee machine is out of this world :-) In all honesty I would recommend any of my friends or family to purchase a new or used car from them. More

Helpful 0

Report | Print