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Samantha Houston

Overview Reviews (229) Inventory (513)

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Samantha Houston

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Samantha Houston | Page 3

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

My love of Mopar doesn’t stop at the dealership, when I’m not at work I’m either in my Wrangler with my copilot Xena (my Rottie) looking for new adventures (aka food lol) or spending time with the fam!

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4.9

229 Reviews

Overview Reviews (229) Inventory (513)

Dealership Experience

2 yrs, 10 mos

Industry Experience

9 yrs, 8 mos

4.9

229 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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229 Reviews of Samantha Houston

December 23, 2023

Dealership Rating

Employee Rating

To expensive in my opinion could have come down more in price had there extra add ons that were annoying. price had there extra add ons that were annoying. More

by Kfreebird

Verified Customer

Recommend Dealer

Other Employees Tagged: Dennis Erazo , Rafael Garcia

Helpful 0

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Dec 30, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

December 08, 2023

Dealership Rating

Employee Rating

Everyone was extremely helpful throughout the whole process of buying my ram 1500. Thank you SA Dodge! process of buying my ram 1500. Thank you SA Dodge! More

by DillonDavis1287

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nabil Dayekh , Marlow Castro

Helpful 0

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Dec 08, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Ram! All of us at San Antonio Dodge Chrysler Jeep Ram are glad to have you as a customer. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 03, 2023

Dealership Rating

Employee Rating

Samantha she very professional and helpful. I will be purchasing another vehicle from her and recommend her to friends and family. I will be purchasing another vehicle from her and recommend her to friends and family. More

by tanthawan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Latzu Lara, Brian Wells

Helpful 0

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Dec 04, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well with Samantha and we hope you enjoy your new vehicle. We truly appreciate your feedback! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

December 01, 2023

Dealership Rating

Employee Rating

Very upfront and totally professional is how I would describe Samantha. Extremely knowledgeable on the it's n out's of my Longhorn Limited truck. describe Samantha. Extremely knowledgeable on the it's n out's of my Longhorn Limited truck. More

by jdeluna20

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Houston

Helpful 0

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Dec 01, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Samantha had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, and we thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 30, 2023

Dealership Rating

Employee Rating

It was over all experience friendly people Would buy again from the dealership. Good deals again from the dealership. Good deals More

by joshtruax1974

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Samantha Houston

Helpful 0

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Nov 30, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 29, 2023

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Employee Rating

They were helpful and worked with us to make us feel like we were getting a good deal. we were getting a good deal. More

by Blake1davis

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Wells , Rafael Garcia

Helpful 0

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Nov 30, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 24, 2023

Dealership Rating

Employee Rating

Samantha Houston was awesome and I completed to the deal with her. She was very thorough and ensure my car delivery was done. with her. She was very thorough and ensure my car delivery was done. More

by kressmohammed

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Wells , Rafael Garcia

Helpful 0

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Nov 26, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Samantha and hope you enjoy your new vehicle. We truly appreciate your feedback! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 11, 2023

Dealership Rating

Employee Rating

Sam is the BEST, hands down! As a first time single buyer, I was terrified and nervous for this experience but after working with Sam for just 10 minutes, I knew I was in good ha As a first time single buyer, I was terrified and nervous for this experience but after working with Sam for just 10 minutes, I knew I was in good hands. She went above and beyond to get me in a 2018 Nissan Altima with terrible credit. I could not be any happier with Sam being my sales person. She really made this experience a life changing one for me. Not only did I have an amazing Sales Woman, I was also fortunate to work with Latzu in the finance department. This team was amazing and I couldn't be happier with my overall experience with both of them! So glad I chose SA Dodge!!! More

by HJLandes

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Latzu Lara

Helpful 0

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Nov 12, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

November 09, 2023

Dealership Rating

Employee Rating

Got a 2019 Tiguan. Sam was really helpful and patient since my Bf was first time buyer. They worked with our credit union and we compared prices around and got the best Sam was really helpful and patient since my Bf was first time buyer. They worked with our credit union and we compared prices around and got the best price for the car we liked with them. Unfortunately the car did get dinged the day we were gonna go see it and we were told it would be like new but when we took it home the bumper wasn’t new they just glued it back lol and the windshield was cracked. But it’s a used vehicle and we’re really happy to finally have a car. More

by Rob.vasquez98

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Marlow Castro, Rafael Garcia

Helpful 0

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Nov 12, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Rob, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

October 24, 2023

Dealership Rating

Employee Rating

The sales team are excellent. Samantha is very knowledgeable about the vehicles and answered all my questions. Will recommend this dealership to folks looking for another vehicle. Samantha is very knowledgeable about the vehicles and answered all my questions. Will recommend this dealership to folks looking for another vehicle. More

by RLLUZA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Wells , Rafael Garcia

Helpful 0

Report | Print

Oct 24, 2023 -

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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