Sam Waddell
Sam Waddell at Honda of Kenosha
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Sam Waddell | Page 45

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
448 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

3 yrs, 11 mos

4.8

448 Reviews

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448 Reviews of Sam Waddell

March 23, 2021

Dealership Rating
Employee Rating

My appointment was never entered into the computer when I called, apparently. That was very inconvenient. The place was expensive compared to many others but that is fairly common. We had to question seve More

by Honda Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 23, 2021

Honda of Kenosha responded

We strive to make all our clients 100% satisfied! As the review does not allow us to see who you are; If you could reach out to our service manager at 262-891-6300 so he could discuss your visit with you, That would be greatly appreciated.

March 22, 2021

Dealership Rating
Employee Rating

Scheduling was a snap. Customer rep was efficient and courteous. Wait for service to be performed was timely. Well satisfied with results. Will use them again. More

by cfkell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter , Marc Bardi, Gina Ruiz

Mar 22, 2021

Honda of Kenosha responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We look forward to working with you in the future!

March 20, 2021

Dealership Rating
Employee Rating

Sam Waddell was friendly, up front with costs and I received a couple updates on my phone too! Well done to Sam and your team at Honda! More

by mark.kritner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2021

Honda of Kenosha responded

Thank you so much, Mark, for your excellent review! We are so glad that wSam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 19, 2021

Dealership Rating
Employee Rating

Honda of Kenosha’s service staff members are always helpful and polite. I always receive great service and I will continue to bring my vehicle here for service appointments. More

by hac12330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2021

Honda of Kenosha responded

Thank you! Sam and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

March 18, 2021

Dealership Rating
Employee Rating

Todd was very effective when I found damage on my car after bringing my car in for factory recall. He did not ask any questions. More

by Meangene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Todd & Amy

Mar 19, 2021

Honda of Kenosha responded

We are very happy to hear Todd provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2021

Dealership Rating
Employee Rating

We have recently moved to Wisconsin and wanted a Honda dealership where we can have our cars serviced. We found Honda of Kenosha friendly and clean. More

by d.costanzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

March 17, 2021

Dealership Rating
Employee Rating

Sam was very helpful and did a great job of making sure that I understood everything that was done with my car in the service department. More

by SANTIVAZQUEZ13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2021

Honda of Kenosha responded

We appreciate your business and Sam and our service team looks forward to serving you again soon!

December 24, 2020

Dealership Rating
Employee Rating

Oil change done efficiently and quickly. I was able to wait in the customer lounge as service was done in less than one hour. They also reset the low tire pressure indicator. More

by FRICKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Service department

Dec 27, 2020

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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