Sam Santrisi | Page 3

Postive Used Car purchase. I had a positive experience purchasing a used car. Sam was the sales Consultant. I test drove two cars. There was no pressure from Sam to choose one. I had a positive experience purchasing a used car. Sam was the sales Consultant. I test drove two cars. There was no pressure from Sam to choose one. I picked the car I preferred. I had a True Car certificate and a $350 coupon. Imperial honored both without any haggling. I drove the car home the next day. When I got home I noticed a small gouge on the passenger side tire. I immediately took a picture and sent it to Sam. He responded promptly and stated the tire would be replaced at no cost. I am a repeat customer. I have a 2010 F150, 2010 Focus, and 2016 Compass purchased from Imperial Cars. The service has been good. The Focus has 140K miles and still running strong. More

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"Great Customer service" Sam worked with me since the beginning I walked into the building up into I left. I was very pleased on how he dealt with my situations giving my circ Sam worked with me since the beginning I walked into the building up into I left. I was very pleased on how he dealt with my situations giving my circumstances and helped me get the car that fits my budget and needs. Also Ahmad was very determined and worked very hard to make sure he got the bank approval. Ahmed handled my situation like a true professional and made sure my needs were met. Overall I would definitely recommend to go to Imperial Chevy for a car! More

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Excellent and a pleasant, relaxed atmosphere. No pressure. Everyone at the dealership was always well informed, courteous, friendly and professional. We appreciated all their help even though we asked the same Everyone at the dealership was always well informed, courteous, friendly and professional. We appreciated all their help even though we asked the same questions many times. Everything was explained to our satisfaction and we were glad everyone was patient with us. Moe and Omar were great to work with because of their easy going personalities. I have known Moe for more than 15 years beginning at the Milford Dealership. I spoke to him at length and knew he would work with me to get the type of automobile that I wanted at a reasonable price. And he did. THANK YOU MOE!!! More

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