Sam Rhee | Page 2

2 Siennas in less than 18 months Bought a fully-loaded Sienna from Sam in 12/17! Great experience! Then was rear-ended by a garbage truck in 3/19! Minivan was totaled but I was fin Bought a fully-loaded Sienna from Sam in 12/17! Great experience! Then was rear-ended by a garbage truck in 3/19! Minivan was totaled but I was fine! Happy to go back to get my replacement Sienna (which I think drives even better than my previous one) from Sam! Thanks for making it easy! We love our Sienna and you made the process easy and enjoyable! More

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Not Recommended!Save your time !!! This is my worst ever experience at Toyota. They have no respect for anyone's time, even though there was a appointment made in advance. I unfortunat This is my worst ever experience at Toyota. They have no respect for anyone's time, even though there was a appointment made in advance. I unfortunately was asked to meet s Mr. S Rhee who had no respect for time whatsoever . He was trying to manage two guests at a time , going back and forth. Once we decided on 2 cars. He took us to one of them giving no excuse why he couldn't get the keys for the second one. At the top of that he left us there saying , we can come back once we are done " looking" . We obviously wanted a test drive since we were seriously looking for a car,but when asked we were suggested to come back inside after looking at the car . He seems disinterested and started making execuses that there is a car in front and he will have to check with his manager( who as a matter of fact left for the day earlier after greeting us) . Once we went back to him and asked for a car fax report he said he is looking for it and went back to other guest. I advise anyone who is serious to buy a car should avoid going there and save some time.I understand that Toyota is the brand but I strongly suggest to please avoid this dealership and try a different one and you may actually end up buying a Toyota! More

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Excellent experience! The sales team was excellent. They worked with us to get us exactly what we wanted. There was no back and forth, no hard sales pitch. They listened The sales team was excellent. They worked with us to get us exactly what we wanted. There was no back and forth, no hard sales pitch. They listened to us, were helpful, informative and honest. More

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