Sam Picchietti
Sam Picchietti at Karl Knauz BMW
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Sam Picchietti | Page 2

Client Advisor

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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4.8
209 Reviews
4.8

209 Reviews

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209 Reviews of Sam Picchietti

May 13, 2022

Dealership Rating
Employee Rating

Best dealer experience I have ever had. Sam was knowledgeable and was very helpful. I would buy here again!! More

by Doug
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kamp

May 16, 2022

Karl Knauz BMW responded

Hi Doug, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam! We strive to provide great service, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for taking the time to reach out to us. We'll see you next time!

May 07, 2022

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Employee Rating

Just purchased my 5th BMW from Knauz. They always do a great job and treat me fairly. This time our sales person was Sam, and he was incredible. Totally laid back, no pressure approa More

by jimbogolf2
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas

May 09, 2022

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience working with Sam & Luke. We're thrilled to hear that they were both such a pleasure to work with. Providing knowledgeable service in a low-pressure environment is our top priority, so it's wonderful to receive your comments. Congratulations on your new BMW - special ordering a car is always such an exciting experience! We appreciate you reaching out to us & we're looking forward to your next visit!

May 05, 2022

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We drove over an hour to just test drive an x5 and left with a brand new one! Sam, our sales rep was very patient and knowledgeable we will recommend sam and this dealership to all our family and friends l More

by MariaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Adduci

May 06, 2022

Karl Knauz BMW responded

Hi Maria, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Sam & Scott! We strive to provide friendly, professional service in a low-pressure environment, so it's wonderful to receive your comments. Congratulations on your new X5 & thank you for your recommendation! We hope you're loving your new BMW & we're looking forward to your next visit!

May 04, 2022

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Great experience ordering my 2022 M440i - my client advisor, Sam, was both informative and responsive and the purchase process was efficient and transparent. More

by KBSaccaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Karl Knauz BMW responded

Hi there, thank you for reaching out to us about your experience working with Sam. We strive to provide great service, so we're thrilled to hear that he was so helpful & straightforward! Congratulations on your new M440i & thanks again for sharing your thoughts with us! We appreciate hearing from you & we're looking forward to your next visit!

April 05, 2022

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Employee Rating

Great salesman (Sam P) experience zero pressure, suggestive w/o being pushy, got the car I wanted, had a good dealership experience w/o excessive add-ons that can be pushed in finance department, ha More

by Josephblangley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Karl Knauz BMW responded

Hi Joe, thank you for taking the time to share your thoughts with us. We're so glad to hear how much you enjoyed working with Sam! We strive to provide friendly, low-pressure service, so it's wonderful to receive your comments. Thank you for your business, & congratulations on your newest BMW! We appreciate your feedback & we're looking forward to your next visit!

March 29, 2022

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Employee Rating

We had a fantastic experience at Karl Knauz BMW. We worked with Sam Picchietti and he was great to work with, answered all of our questions and not pushy whatsoever. We spent the entire day with him More

by NMPug
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Adduci

Mar 29, 2022

NMPug responded

We had a fantastic experience at Karl Knauz BMW. We worked with Sam Picchietti and he was great to work with, answered all of our questions and not pushy whatsoever. We spent the entire day with him, and I was blown away that he even ordered us lunch! Above and beyond in every way.

Mar 29, 2022

Karl Knauz BMW responded

Hi there, thank you so much for taking the time to share your thoughts about your experience working with Sam & Scott. We strive to provide friendly, customer-focused service, so we're thrilled to receive your comments! Congratulations on your new BMW & thanks again for reaching out to us. We're looking forward to the next opportunity to work with you!

March 08, 2022

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Employee Rating

Friendly customer service and support. Smooth and quick process. Communication on vehicle, inventory, process was excellent. More

by HPBimmerdriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Karl Knauz BMW responded

Hi there, thank you very much for leaving this review. We're so glad to hear how much you enjoyed working with Sam to purchase your new BMW! Providing great service in a timely manner is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new Bimmer & thanks again for reaching out. We'll see you next time!

February 27, 2022

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Knauz BMW is the premier auto retailer in the Chicago area because of the caring employees that listen to their customers and provide excellent support before, during, and after the sale. Make your next More

by Rex Racer
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas , Scott Adduci

Feb 28, 2022

Karl Knauz BMW responded

Hi Rex, thank you so much for leaving this review. We strive to provide friendly, customer-focused service, so we're thrilled to receive your comments about your experience working with Sam, Luke, & Scott! Congratulations on your new BMW & thanks again for taking the time to share your thoughts with us! We'll see you next time!

February 03, 2022

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Sam Picchietti has been really helpful during my purchase of an X5 M50i. He knows the vehicle well and is eager to help me get one. He is also responsive to my questions and concerns whenever I try to contac More

by pjh177787
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas

Feb 03, 2022

Karl Knauz BMW responded

Hi there, thank you for leaving this review. Providing friendly, knowledgeable service is extremely important to us, so it's wonderful to receive your comments about your experience working with Sam! We always appreciate feedback & comments like yours are especially rewarding to receive. Congratulations on your new X5 M50i!! We're looking forward to your next visit!

January 31, 2022

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Employee Rating

We purchased our new BMW by phone and email since there are no new cars available for purchase in our area. We had such a great experience at the dealership that we agreed for our next purchase we will tr More

by lcurtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Wojtas

Jan 31, 2022

Karl Knauz BMW responded

Hi there, thank you for taking the time to share your thoughts with us. Providing customer-focused service & fostering lasting relationships is extremely important to us, so we're thrilled to receive your comments. It's wonderful to hear how much you & your wife enjoyed working with Sam & Luke! We're also very excited to hear that you're willing to make the trip for the service we provide. Thank you for your business, as well as your kind words. We hope you & your wife are loving your new BMW & we're looking forward to your next visit!

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