Sam Mercado | Page 17
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
164 Reviews
Write a Review164 Reviews of Sam Mercado
February 27, 2019
Initial Complaint May Be Addressed I will update this review upon conclusion of some issues I have had. They may make things right, and that would change my views entirely. I will update this review upon conclusion of some issues I have had. They may make things right, and that would change my views entirely. More
Other Employees Tagged: None
February 25, 2019
Sam Mercado Sam went the extra mile to ensure everything from drop off to pick up went smoothly and convenient to my schedule. He did an excellent job! Sam went the extra mile to ensure everything from drop off to pick up went smoothly and convenient to my schedule. He did an excellent job! More
February 24, 2019
Excellent customer service with this visit We have owned several Lexus vehicles in our family. All were purchased in FL as we only moved to SC 2 years ago. We have not received the level of cus We have owned several Lexus vehicles in our family. All were purchased in FL as we only moved to SC 2 years ago. We have not received the level of customer service at Jim Hudson that we have experienced with other dealerships in the past. My experience with this visit met my expectations. Sam delivered excellent customer service for which I am extremely grateful. More
February 23, 2019
Always professional and attentive Lexus understands my time is valuable. They get me in quickly and do a great job communicating with me during the process. I appreciate being able to Lexus understands my time is valuable. They get me in quickly and do a great job communicating with me during the process. I appreciate being able to have a loaner car available in case my day is busy. The folks there are super nice..just easy to do business. More
Other Employees Tagged: Darryn Russ, Tony Locklear, Melvin Alston