Sam Martin | Page 2

The absolute best car buying experience I have ever had! Professional, cost effective, and trustworthy would be the words I would use to describe Ed Martin. Professional, cost effective, and trustworthy would be the words I would use to describe Ed Martin. More

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I thought the experience was good. All the presale items were done per text and email. Actual paperwork day was a little hectic and we had to sign a lot of papers because of errors. Sa All the presale items were done per text and email. Actual paperwork day was a little hectic and we had to sign a lot of papers because of errors. Salesperson checked to see if Toyota financial could beat our finance terms with IMCU but when he came back he never stated if they had - just continued with sale - we had to ask. Pick up day was good but felt rushed and thought they should have brought my new car out of the rain to show me the details. It was not completely ready either (sticker still on, cover for manual missing, and some part had to be put on). Most of this is minor but shows a lack of attention to details. The waiting room and other facilities are very nice. More

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Everyone was very responsive and helpful with getting me into a new car. Always welcoming when a dealership actually acts like they want your business. Best experience I’ve had so far into a new car. Always welcoming when a dealership actually acts like they want your business. Best experience I’ve had so far More

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Wonderful experience. Staff was extremely helpful and were able to answer all my questions. Highly recommend. Staff was extremely helpful and were able to answer all my questions. Highly recommend. More

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Huge selection of vehicles. Very aggressive pricing makes them our first choice when in the market for a new or used vehicle. Very aggressive pricing makes them our first choice when in the market for a new or used vehicle. More

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Working with John was a breeze. Super friendly and personable. Made sure we were comfortable throughout the whole process and worked quickly to get us what we were looking for. Super friendly and personable. Made sure we were comfortable throughout the whole process and worked quickly to get us what we were looking for. More

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Justin was great. Very personable and responsive. Truck was delivered with no problems. Best dealership experience I ever had. Highly recommended. Very personable and responsive. Truck was delivered with no problems. Best dealership experience I ever had. Highly recommended. More

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Friendly service, good communication, thorough, responsive, and not pushy. Would use again in the future. Thank you. responsive, and not pushy. Would use again in the future. Thank you. More

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Anthony was wonderful and very knowledgeable. Sam was very helpful and did not pressure us which we appreciated. Sam was very helpful and did not pressure us which we appreciated. More

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My entire experience at Ed Martin was wonderful. John had remember I was looking for a certain van and as soon as he got one on the lot he called me. His communication and response time was wonderfu John had remember I was looking for a certain van and as soon as he got one on the lot he called me. His communication and response time was wonderful. The finance department explained everything thoroughly and processed quickly. I couldn't of have a better experience with John as my salesman. More

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