Sam Heidel
Sam Heidel at Toyota of Rockwall
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Sam Heidel | Page 20

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
196 Reviews

I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!

Dealership Experience

3 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Specialties & Trainings

ASE Master certified technician

Toyota Certified Service Professional

4.7

196 Reviews

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196 Reviews of Sam Heidel

February 09, 2022

Dealership Rating
Employee Rating

This place continues to impress me. I was greeted promptly and car was done quickly. Came back washed. All the work was done to my satisfaction. Great jobs guys More

by BOWGD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 09, 2022

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Sam had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

February 03, 2022

Dealership Rating
Employee Rating

the service people are motivated to help and answer questions at any time. They are very respectful of the customer's time and care about the quality of service. Great group each time I go in.. Dan Tuc More

by dptdent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kevin McGuire, Cesar Martinez, Kasey Boysaw , Larry Davis, Josue Gutierrez, Juan Moran, Carlos Perez, Stephanie Sanchez

Feb 03, 2022

Toyota of Rockwall responded

Thank you, Dan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

February 01, 2022

Dealership Rating
Employee Rating

Very clean place, customer service are great. Even if you don’t have an appointment they do walk in . The bathroom are clean and neat . More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 01, 2022

Toyota of Rockwall responded

Danny, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2022

Dealership Rating
Employee Rating

Great and wonderful people in the dealership are willing to help with what you need,that's why I bought and toyota. More

by l.ronnie86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kasey Boysaw

Jan 31, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2022

Dealership Rating
Employee Rating

All the service people are very attentive and keeps you updated on the time. I really like Sam. He's always cheerful. More

by LHHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez, Kasey Boysaw

Jan 27, 2022

Toyota of Rockwall responded

We appreciate your business, Sam and our team look forward to serving you again soon!

January 26, 2022

Dealership Rating
Employee Rating

great people to welcome you and pay attention to your needs, excellent service and good communication to what is going on with your service More

by Alyatimriad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Larry Davis, Josue Gutierrez, Juan Moran

Jan 26, 2022

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

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