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Sam Castelli
Refer Me
216 Reviews
I’ve been in the car business since 1999. I’m originally from Chicago, IL, and lived in Florida for 20 years before moving to Rochester. I love finding the perfect car for my customer's wants and needs, but when I’m not here at work I enjoy scuba diving, snow skiing, traveling, fish keeping, yoga, weight training and I’m also a Licensed Commercial Pilot.
Read moreDealership Experience
15 yrs, 11 mos
Industry Experience
24 yrs, 10 mos
Specialties & Trainings
VW Master Certified
216 Reviews
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216 Reviews of Sam Castelli
October 29, 2023
Flexible and easy to work with via email and text, no time wasted. Definitely recommend it time wasted. Definitely recommend it More
by luca2
Verified CustomerOther Employees Tagged: Aaron Bianchi
Helpful 
October 22, 2023
I have always had such great experiences working with Park Place! Great customer service and I always drive away happy! Park Place! Great customer service and I always drive away happy! More
by cmill914
Other Employees Tagged: Aaron Bianchi
October 18, 2023
Great. Loved working with them. Straightforward and honest. Looked for a used car and found it. Loved working with them. Straightforward and honest. Looked for a used car and found it. More
by matt
Other Employees Tagged: Almin Ališa
October 05, 2023
It is very clean and it is welcoming. The people are friendly at the sales department. From the service department, Rhyand didn’t treat me with a good customer service when I called. The people are friendly at the sales department. From the service department, Rhyand didn’t treat me with a good customer service when I called. More
by nsongkham
Other Employees Tagged: Demetrius Johnson, Anthony (Tony) Johnson, Rhyand Kern
September 23, 2023
Very personable, knowledgeable, relaxed sales and support staff. Pleased with my first purchase so far will let you know about service accommodations after first visit staff. Pleased with my first purchase so far will let you know about service accommodations after first visit More
by dms
Other Employees Tagged: Aaron Bianchi
September 09, 2023
Initial valuations for trade-in are systematically low. Communication is sluggish specially email based one. As someone who had many VW Cars there was no loyalty incentives offered or discussesd. They are Communication is sluggish specially email based one. As someone who had many VW Cars there was no loyalty incentives offered or discussesd. They are part of the costco auto program but very resistant to sharing or even discussing costco pricing... Not sure why. The good; New dealership building is nice and clean. The service department is excellent and very customer oriented, it is actually the best part of this dealership. More
by OMAR_ABUSALEH
Other Employees Tagged: Demetrius Johnson
June 26, 2023
One of the easiest vehicles I ever bought. Only concern, they cashed my check without prior approval. They agreed to hold it. Only concern, they cashed my check without prior approval. They agreed to hold it. More
by rep006
Other Employees Tagged: Aaron Bianchi
