Sam Cannon
Sam Cannon at Mullinax Ford of Mobile
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Sam Cannon

Sales Associate

Mullinax Ford of Mobile

7311 Airport Blvd
Mobile, AL 36608

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4.5
31 Reviews
4.5

31 Reviews

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31 Reviews of Sam Cannon

March 15, 2024

Dealership Rating
Employee Rating

On Thursday put $500 down told hold 2023 Ford Explorer. Internet said it had 3 miles on it...sales guy says it had around 200. Told him we'd be in Monday to buy it and don't drive it anymore. Came in Mo More

by Boydbama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 25, 2024

Mullinax Ford of Mobile responded

I apologize for your experience; it does not reflect our usual standards of service. The sales consultant you were dealing with was unaware that the vehicle you were interested in was being used as a service loaner. We designate certain vehicles for courtesy transportation service, specifically for customers whose vehicles are in for servicing. This particular vehicle had been allocated for loaner service since January 31, 2024, well before your inquiry. The sales consultant failed to verify the vehicle's availability on the lot before scheduling your visit. There is no excuse for this oversight, and I sincerely apologize for the mishandling of the situation. It appears we made efforts to expedite the return of the vehicle and rushed the detailing process to accommodate you promptly. To rectify the situation, I would be happy to reimburse you for a professional detail to ensure the vehicle meets your standards of cleanliness. Again, I apologize for the inconvenience, and we value your business. Please feel free to email me the receipt, or if you require further assistance, you can reach me at kparrett@mullinaxford.com. Sincerely, Keith Parrett Partner/General Manager Mullinax Ford of Mobile 251-344-4000 x4111 www.mullinaxfordmobile.com

March 15, 2024

Dealership Rating
Employee Rating

On Thursday put a $500 deposit down on 2023 Explorer with was suppose to have 200 miles on it. Told sales guy we'd be in Monday morning and don't drive it any more. Arrived Monday and vehicle was not at deal More

by Boydbama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 25, 2024

Mullinax Ford of Mobile responded

I apologize for your experience; it does not reflect our usual standards of service. The sales consultant you were dealing with was unaware that the vehicle you were interested in was being used as a service loaner. We designate certain vehicles for courtesy transportation service, specifically for customers whose vehicles are in for servicing. This particular vehicle had been allocated for loaner service since January 31, 2024, well before your inquiry. The sales consultant failed to verify the vehicle's availability on the lot before scheduling your visit. There is no excuse for this oversight, and I sincerely apologize for the mishandling of the situation. It appears we made efforts to expedite the return of the vehicle and rushed the detailing process to accommodate you promptly. To rectify the situation, I would be happy to reimburse you for a professional detail to ensure the vehicle meets your standards of cleanliness. Again, I apologize for the inconvenience, and we value your business. Please feel free to email me the receipt, or if you require further assistance, you can reach me at kparrett@mullinaxford.com. Sincerely, Keith Parrett Partner/General Manager Mullinax Ford of Mobile 251-344-4000 x4111 www.mullinaxfordmobile.com

September 21, 2023

Dealership Rating
Employee Rating

The dealership made the purchase process as easy and efficient as possible. The are very professional More

by Larrylutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Koon

Sep 23, 2023

Mullinax Ford of Mobile responded

Thank you, Larry, for sharing your experience. We're delighted that you found our process easy and efficient. We're always here to help in the future!

July 22, 2023

Dealership Rating
Employee Rating

This dealership is very considerably to not charge dealers fees! If I had known about it, I’d have been coming to Mullinax 40 years ago. Thanks for the consideration!! More

by rmitchell325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2023

Mullinax Ford of Mobile responded

Thank you so much for the great review!

Jul 23, 2023

Mullinax Ford of Mobile responded

Thank you so much for the great review! We're glad to hear that you appreciate our No Dealer Fees and Low Upfront® Pricing.

July 09, 2023

Dealership Rating
Employee Rating

Very good and down to earth salesmen. Sam Cannon was a good sales associate and was a great help for picking out my Ford Bronco Sport. Would highly recommend him and the team at Mullinax More

by Jake Stewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2023

Jake Stewart responded

Great associates at Mullinax Ford Mobile. Would highly recommend the team for picking your new car.

June 16, 2023

Dealership Rating
Employee Rating

Friendly and straight forward. Good price and fast service with no hassle. We are from Homestead Florida all the way and the end. It was worthwhile driving the 11 hours. Great peop More

by INFO@LABELLAFLOORS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Mullinax Ford of Mobile responded

Thanks for the five stars and for coming all the way from Homestead to see us! We appreciate your taking the time to let us know you received efficient, exceptional, no-hassle service when you got here. Enjoy your new vehicle! Safe travels, and we look forward to being of service to you again.

April 20, 2023

Dealership Rating
Employee Rating

Decided to buy truck in 15 minutes . 1 st visit. Shawn was authentic and knows his business.appreciate the pointers More

by MAHER.SAHAWNEH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Cochrane, Robert Koon , Shawn Ewbank

Apr 21, 2023

Mullinax Ford of Mobile responded

Thanks so much for the five stars and the wonderful comment about Shawn. We're glad he and the team were able to make your buying experience a positive one. Enjoy your new vehicle! Safe travels.

April 17, 2023

Dealership Rating
Employee Rating

Enjoyed my experience there. They made easy my car shopping. Easy negotiation, fair and strait forward. Competent salesman, manager. More

by Jgochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Cochrane

Apr 18, 2023

Mullinax Ford of Mobile responded

Thanks for the five stars and for taking the time to let us know about your experience with us. We're happy we could make the buying process easy and stress-free. Enjoy your new ride! Safe travels.

April 04, 2023

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Employee Rating

Sam is a good salesman and I like your no hagle method but was not satisfied for what I got for my trade. More

by Robertepper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 12, 2022

Dealership Rating
Employee Rating

The dealership looked very clean and nice. The people in the showroom were all very nice and courteous. Our salesman was very knowledgeable and answered all our questions. Sam made the whole e More

by Alicialmunroe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Mullinax Ford of Mobile responded

Thanks so much for the five -star rating and the kind words about Sam. We're happy we could make your buying experience a positive one. Enjoy your new ride! Safe travels.

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