Sally Morello | Page 10

Excellent Service My mother's car lease was completed and she wanted another Jetta since she really likes the car. I had a great experience the first time around with B My mother's car lease was completed and she wanted another Jetta since she really likes the car. I had a great experience the first time around with Bayside Vw so I thought I would try them again. I have very limited time and I called the dealership and fortunately had Andrew Kovach as my Sales Representative. I explained to him exactly what I wanted, the time frame that I was working in as well as what I wanted in terms of price range. Andrew was receptive, efficient, thorough and very professional. He delivered on everything and I was in and out in a new leased with no hassle. Highly recommended. I also wanted to thank Sally Morello and Angelo (the manager) for their help as well. More

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Fast, Efficient, Helpful, Reliable Overall the experience was excellent. Very quick service and knowledgable staff. They helped me order my new GTI and gave me everything I asked for, Overall the experience was excellent. Very quick service and knowledgable staff. They helped me order my new GTI and gave me everything I asked for, down to the small special details and that's what makes the difference in a car buying experience. More

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Pleasant, Professional, Courteous Sales team My wife and I just bought a 2015 Jetta Hybrid. I generally loathe the process of working with car dealerships whether it's salespeople who don't know My wife and I just bought a 2015 Jetta Hybrid. I generally loathe the process of working with car dealerships whether it's salespeople who don't know their cars or being inundated with phone calls and emails pushing a sale. David, Sally and Leo were professional, courteous, and informative... never pushy. Leo assisted us in donating our clunker so we could simply drive up and switch into our new car. Even after the sale was done and we'd left, David was was quick to help us with questions we had about the car's operation. Great customer service. More

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Outstanding experience and great customer service! Thank you for your great customer service and simple, straight-forward communication. Andrew is an exceptional VW team member, and Angelo is a very fa Thank you for your great customer service and simple, straight-forward communication. Andrew is an exceptional VW team member, and Angelo is a very fair and reasonable manager - a respectable quality I strongly admire. I really appreciate the good bargain I got for the love bug I always wanted since a kid, and I'm grateful for the fact that Bayside Volkswagen was able to make that wish come true! More

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Wonderful experience! I used this dealer in the past and that is why I came back. I am a leaser and when my lease was almost up I received a call and email from a very nice I used this dealer in the past and that is why I came back. I am a leaser and when my lease was almost up I received a call and email from a very nice Salesperson named Sally. I set up an appt and when I arrived, I was introduced to Leo Ohayon. He was terrific!!! There was no pressure involved. He told me my different options and than let me decide. He made it so easy. I set up a date for pickup and on that day my car was sitting there all ready to go. I have leased my car 2x from this Bayside dealership and I will definitely be back a 3rd time. With great Sales people like Leo, how could I not be back. More

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Wonderful buying experience! I searched this dealer online and got contact with one of the representatives, Sally. She is very helpful and kind. After that, I was introduced to a I searched this dealer online and got contact with one of the representatives, Sally. She is very helpful and kind. After that, I was introduced to a dealer, Terry Xiao. He is very considerate and knowledgeable. He always consider things from the customer's perspectives, and he is always happy to answer question. I am a green hand in buying cars, and he gave me many useful information. With his help, this buying experience become less complex, and interesting. I do not have to worry everything since I have Terry help me. He is an excellent dealer! I will highly recommend him! More

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Bayside VW Last week I leased a VW Tiguan. It was an easy process. The team Leo, David and Sally were very professional and made it a pleasant and seamless proce Last week I leased a VW Tiguan. It was an easy process. The team Leo, David and Sally were very professional and made it a pleasant and seamless process. This is my first time visiting this dealership; I would highly recommend this dealership to buy or lease a vehicle. They delivered everything promised. Thanks Again Leo, David and Sally. More

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Excellent Experience I recently traded in my 2013 Jetta for a 2014 Passat. My experience started with Sally Morello, who contacted me following an internet inquiry. I expl I recently traded in my 2013 Jetta for a 2014 Passat. My experience started with Sally Morello, who contacted me following an internet inquiry. I explained my timeline and she listened. We scheduled an appointment for a trade in appraisal and test drive. My timeline needed adjusting and Sally accommodated. On Saturday, at the dealership, I was introduced to Andrew Kovach, the sales rep I would be working with. During my thorough test drive of the new Passat my Jetta was appraised. Andrew, Angelo and I took about 15 minutes to get me where I needed to be pricewise. Nelson then tagged in and took the credit info (I had pre applied with VW Credit.) The Passat had to be located. It was and was delivered to Bayside on Thursday. Saturday I went in and finished up the paperwork and drive home in my new Passat. One week, start to finish! I would absolutely reccommend Bayside VW. No gimicky sales efforts, no hard after sell from Nelson in F & I. Just a very professional experience from start to finish. Kyle W. More

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I was very impressed with Sally and Quentin in providing one of the best new car purchase experience. Sally took care of my online requests and followed up with email and voicemail within a day. Quentin was one of the best new car purchase experience. Sally took care of my online requests and followed up with email and voicemail within a day. Quentin was outstanding and knowledgable in answering technical questions throughout my varied choices of vehicles and test drives. I started with a Jetta TDI option and finally decided on the Jetta Hybrid. Quentin delivered a friendly and comfortable dealer experience without the pushy sales pitch we all want to avoid. A quick sign and drive Saturday morning got me into my new Jetta Turbo Hybrid SEL Premium thanks to Sally and Quentin with the team at Bayside Volkswagen. I'm looking forward to the next phase in the monthly services throughout the warranty of my new vehicle. I highly recommend coming to Bayside Volkswagen. More

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Everyone at Bayside Volkswagen was very attentive, patient, and helpful. I was between the Jetta and the Passat, and they worked with me every step of the way to ensure that I made the right decision patient, and helpful. I was between the Jetta and the Passat, and they worked with me every step of the way to ensure that I made the right decision for me. I would definitely recommend Quentin and the rest of the team to friends and family! More

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