Dealership Experience
3 yrs, 4 mos
Industry Experience
3 yrs, 4 mos
Languages Spoken
English
133 Reviews
Write a Review133 Reviews of Salena Dalerio
October 16, 2023
efficient service from serena and the service team, without a doubt I will always be servicing my vehicle with kia without a doubt I will always be servicing my vehicle with kia More
Other Employees Tagged: Scott White, Raquel Maynard, Chris Crawford
October 10, 2023
I received excellent customer service. I was welcomed immediately when I came into the service area. I was explained in detail what I received and was pleased with the service. Thanks Unio I was welcomed immediately when I came into the service area. I was explained in detail what I received and was pleased with the service. Thanks Union. More
October 05, 2023
Picking up the car was fine despite the extremely long service process. Only disappointment was the detail of my insurance fate for the only covered one of my back seats and one floor mat where glass is b service process. Only disappointment was the detail of my insurance fate for the only covered one of my back seats and one floor mat where glass is broken instead of just detailing the whole car. I do look forward to Kia getting these break ends under control so hopefully it can be the amazing dealership it once was when I first purchased in Concord. More
Other Employees Tagged: Salena Dalerio
October 04, 2023
My car was in the shop for 85 days with no loaner car and the service manager was very rude when I checked on the status of my car and about a loaner. Was told four to six weeks for an engine repair that was the service manager was very rude when I checked on the status of my car and about a loaner. Was told four to six weeks for an engine repair that was covered under warranty. Very displeased all around about how this was handled. More
September 25, 2023
The service is hands down phenomenal, the staff is awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. awesome, kind and patient all the time. The facility is always clean and stocked with complimentary beverages. More
Other Employees Tagged: Brandon Jolly, Brandon Patterson, Michael Reed, Scott White, Carlos De Los Santos
September 17, 2023
The trying to upsale everything and get you to do things that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. that are not needed at the time are annoying. I had just bought the vehicle three months before, I shouldn’t need a tire rotation that quick. More
Other Employees Tagged: Brandon Patterson, Antavius Allen, Brittany Shepherd
September 14, 2023
Salena and Scott are extremely knowledgeable about issues with vehicles, and they are very friendly and helpful!! with vehicles, and they are very friendly and helpful!! More
Other Employees Tagged: Scott White