Ryan Yee
Ryan Yee at Metro Lexus
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Ryan Yee | Page 3

Guest Experience Manager

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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4.9
143 Reviews

I have had experience in the car industry since 2015. I’m a diehard car enthusiast which is why I enjoy working at Lexus. The brand has a great reputation and I am happy to be a part of the legacy they have created. My goal is to make the car buying experience as simple and painless as possible by helping my guests make the best informed decision.

Dealership Experience

3 yrs, 8 mos

Industry Experience

9 yrs, 6 mos

4.9

143 Reviews

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143 Reviews of Ryan Yee

February 13, 2024

Dealership Rating
Employee Rating

Great service always. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. More

by michelemeriwether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Metro Lexus responded

Michele, we're so glad to know you've consistently had great experiences with our technicians and customer service at Metro Lexus. Thanks for your kind words!

February 02, 2024

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Very clean and they provide customers with coffee, water, soda etc. very attentive to customers More

by jeffreykoler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, David Weaver

Feb 02, 2024

Metro Lexus responded

Jeffrey, we are so glad you enjoyed your visit to Metro Lexus! Thank you for trusting our team with your business.

December 31, 2023

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Dealership was clean, and the staff was incredibly welcoming and kind from the second we walked in. We worked with Ryan Yee, and couldn't have asked for a better experience. He is extremely professi More

by KariV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

Metro Lexus responded

Kari, we're delighted to know that Ryan and the rest of our team at Metro Lexus made your experience enjoyable! It's great to see how much you appreciated their professionalism and attentiveness. Thanks for sharing this with us!

December 20, 2023

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We just recently purchased a family car from Metro Lexus and we had a really positive experience. We came in to just shop around and check out the inventory and Ryan went above and beyond explaining all the More

by Rtkach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Metro Lexus responded

We're so glad to know that Ryan was able to assist you throughout your car buying journey at Metro Lexus. It's great to hear how much you're enjoying the new family car! Thanks for choosing us and welcome to the Lexus Family!

December 06, 2023

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I found a car online, and the dealership brought it to their showroom. The transaction was quick and easy. My salesman, Ryan Yee was very helpful with the process. More

by Vsb0513
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 06, 2023

Metro Lexus responded

We're glad to know that you found the car-buying process quick and easy at Metro Lexus. Your positive feedback about Ryan is much appreciated! Enjoy your new ride!

December 01, 2023

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My experience was top notch with both the salesman and the dealership. Everyone I dealt with was extremely friendly and professional. More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Metro Lexus responded

Amy, we're delighted to know you had a top-notch experience with our team at Metro Lexus! Thanks for highlighting our friendly, professional service - it's always our aim to accommodate you!

November 18, 2023

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Metro Lexus is a superior luxury car dealer. They have a beautiful showroom and car selection plus a deep team of experienced car specialists More

by mallegrucc
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic

Nov 20, 2023

Metro Lexus responded

We're delighted to know you enjoyed our showroom and selection at Metro Lexus. Our team takes pride in providing a top-notch experience for all of our guests. Thanks for the positive feedback!

November 17, 2023

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As an out of state buyer we had some concerns. But everything was handled smoothly and professionally. Our sales person, Ryan Yee, was informative and kept us informed about the car’s production. More

by pallegrucc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein, India Burton

Nov 17, 2023

Metro Lexus responded

It's great to know that Ryan, Sarah, and India made your out-of-state purchase a smooth one at Metro Lexus. We're glad you felt comfortable returning to us after all these years! Thanks for the high praise - we appreciate it!

November 11, 2023

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Ryan Yee provided professional and courteous service and answered all of our questions. He and the dealership are highly recommended. More

by darrickstrange11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Nov 13, 2023

Metro Lexus responded

We're so glad to know that Ryan and our team at Metro Lexus were able to provide you with the professional service you deserve. Thank you for your high recommendation!

October 23, 2023

Dealership Rating
Employee Rating

I had a phenomenal experience with Ryan and all others involved in my car buying experience. I had a very short window to purchase a car. Metro Lexus met my deadline in a gracious and professional manner More

by Arleneshively
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, David Weaver

Oct 24, 2023

Metro Lexus responded

Hello Arlene! We can't express how grateful we are for your detailed review of your experience at Metro Lexus - We're happy to hear that our sales representative, Ryan, made your experience smooth and timely! He's a crucial member of our team, and your feedback about him speaks volumes of the type of professional he is. Congratulations on your new car! Thank you for choosing our dealership to complete this purchase - We're happy to be part of important moments like this. If you need help or have questions in the future, please don't hesitate to contact us. We're here to help! Have a great week and enjoy your new car!

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