Hi My name is Ryan. I work with servcing Nissan's and Volkswagen's, Feel free to call me at 314-892-8200 ext-150 if I can ever help with your vehicles service needs!
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
10 yrs, 6 mos
Specialties & Trainings
Automobile Service Adviser
235 Reviews
Write a Review235 Reviews of Ryan Thoele
March 30, 2024
Jeremy was my advisor didn’t have to wait very long and he was very efficient and kept me up with everything that was going on he was very efficient and kept me up with everything that was going on More
Other Employees Tagged: Scott Kostecki, David Riemer
March 29, 2024
My appointment was set for 8:20 Wednesday morning and I wasn't notified that my vehicle hadn't even been looked at until 3PM Wednesday afternoon. All the dianostics people leave for the day at 3:30PM, whic wasn't notified that my vehicle hadn't even been looked at until 3PM Wednesday afternoon. All the dianostics people leave for the day at 3:30PM, which meant that my car wasn't going to be seen until Thursday morning. Thursday morning came and around 10:30 I got a call from Ryan who told me that the part that was needed for my repair was on order and would arrive the following day. I had to work on Friday until 7PM which would've left me without my vehicle till Monday. Fortunately Ryan found the part at another dealer and was able to get the repairs completed. I also would like to voice my displeasure at the $199 diagnostic fee Suntrup charges when O'Reilly Autoparts or Autozone will do it for free. Finally upon check out there was an extra 1% charged to me because I used a credit card to pay for my $1500 repairs. I doubt that I will return now that my vehicle isn't under warranty. Ryan was professional and empathetic during the whole process. More
March 28, 2024
Ryan kept in touch and was very pleasant. He kept me up-to-date on what they were doing, and when it was done was done on time before time, and very personable and sweet. He kept me up-to-date on what they were doing, and when it was done was done on time before time, and very personable and sweet. More
Other Employees Tagged: don’t know name
March 26, 2024
Friendly, fast and honest service. Easy to make service appointments online and like the text and email method of getting car updates. Easy to make service appointments online and like the text and email method of getting car updates. More
Other Employees Tagged: Scott Kostecki, David Riemer , Doug Koch
March 22, 2024
great yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More
Other Employees Tagged: Scott Kostecki, David Riemer , Doug Koch
March 19, 2024
Ryan is the best! He’s super nice and welcoming and always explains things clearly. He’s super nice and welcoming and always explains things clearly. More
Other Employees Tagged: Scott Kostecki, David Riemer , Doug Koch
March 18, 2024
Service was fast and efficient. Staff was very cordial and helpful. Very nice experience every time you take your car in for service. Staff was very cordial and helpful. Very nice experience every time you take your car in for service. More
Other Employees Tagged: Danny