Ryan Stockman | Page 2

Blair was totally committed to our satisfaction Blair Hansen and entire staff was committed to giving us the best new car purchase experience ever. We couldn't have been treated any better, from Cr Blair Hansen and entire staff was committed to giving us the best new car purchase experience ever. We couldn't have been treated any better, from Creed in the service dept. to Anthony in delivery. (not to mention Scott in accessories, Joe who looked at our trade and Casey in finance. Many thanks to all who made us feel so comfortable). More

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Amazing! Jeff Shadrick, Ryan Stockman, Jim McMahon, John Borgert & Tyler Grubb made this experience easy & quick. We got the vehicle we were looking for and ma Jeff Shadrick, Ryan Stockman, Jim McMahon, John Borgert & Tyler Grubb made this experience easy & quick. We got the vehicle we were looking for and made the numbers work in our favor. Jeff even delivered the vehicle to my work place! I will recommend Belzer's to all our friends & family. Thank you! More

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Car if my dreams! Zach and Ryan went above and beyond finding the exact vehicle I was looking for. I am so happy with my new Traverse. They were so awesome and helpful Zach and Ryan went above and beyond finding the exact vehicle I was looking for. I am so happy with my new Traverse. They were so awesome and helpful through the entire process! More

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silverado 17 the deals I have made here have always been to my satisfaction. they are very willing to deal and work to match other dealership prices the deals I have made here have always been to my satisfaction. they are very willing to deal and work to match other dealership prices More

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FIRST CLASS DEALERSHIP! Everyone was extremely friendly, professional and respectful! I would highly recommend them! I had my Jeep towed there, because I needed a second opi Everyone was extremely friendly, professional and respectful! I would highly recommend them! I had my Jeep towed there, because I needed a second opinion! Tires Plus told me it was a head gasket that needed replacing and it would cost $2,200. Jairo in service did a diagnostic test and there wasn't anything wrong with my Jeep, so needless to say I appreciated the honesty! I ended up selling my Jeep, and leasing a Equinox LT. More

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Great customer service Great experience and found the best vehicle at a great price. Each person I came in contact with was professional and pleasant. I always felt like a Great experience and found the best vehicle at a great price. Each person I came in contact with was professional and pleasant. I always felt like a top priority! More

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Be picky about your sales person! I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I v I landed on Jeff belzer because of the truck I was specifically in the market for. I had shopped multiple dealerships for the same style of truck. I visited the dealership blindly on 9/19, and was set up with Stacy sprung as a sales person. My experience with Stacy was poor at best. Although I was inquiring specifically about a use truck, Stacy's motivation was to redirect me back to new vehicle purchase. He reminded me that Jeff belzers is the biggest dealership in the area and sells 700 cars per month, blah blah blah... once I got past that and out to the truck, I took it on a test drive, and to my mechanic, who found a number of repairs that needed to be done. I brought the "fix it ticket" back to Stacy, and he again attempted to redirect me to new vehicle purchase. I told him I wasn't interested in a new vehicle, and that I needed him to talk to the shop and sales manager about the fix it report. He said he would, and would call me. He made sure to emphasize that if the shop agreed to do the fixes, that I in turn needed to agree to buy the truck. Very pushy! He even tried the classic "while you were on the test drive, I had a few phone calls about the truck, and someone even stopped by to look at it". 24 hours later, I hadn't had heard from Stacy, so I called back and asked for the best salesperson they had in Ram trucks, the receptionist set me up with mike Abri. If it weren't for mike Abri, I would never return to Jeff belzers dealership. Mike was extraordinarily accommodative, and promised me that if I returned to the dealership to give him a chance to serve me, that I would not have a repeat of my first experience. Mike is a man of his word. Mike communicates very well, and follows up on everything he says he will do. Mike ensured that the mechanical work was completed on the truck. In addition, he sent the truck to the body shop to have a few dents pulled, and some paint chips filled on the leading edge of the hood. I didn't ask for the body work to be done, but again this is a great example of how mike goes above and beyond. I'd like to touch on a few other "consumer beware" topics for future customers to be aware of with Jeff belzers dealership. 1) once you are "in the system" as a customer, you will get about 3-4 emails from other sales staff posing as sales managers (good move Donny, but not smooth enough), or even customer service reps... Donny aboud emailed me asking if I had any questions about the truck I was interested in, positioning himself as a "sales manager". I responded and told him I was working with mike Abri on the truck deal but that I would be interested in meeting Donny when I returned to the dealership. He of course never emailed me back, as he has no management position at all. If there's any relationship, Donny aboud III just screams slick used car sales person, maybe it runs in the family? 2) Ryan stockman is a good manager. He was helpful to mike in my truck transaction, and I was able to chat with him on the phone. I have him 4 stars because he didn't return my phone call from yesterday morning despite being at the dealership all day. 3) this dealership (and I've shopped at least 5), is absolutely crawling with sales people. If you are looking for a classic car sales experience with sales people around every corner and at every door, this is the dealership for you! If you want a personable and knowledgeable sales experience, call and specifically work with mike Abri. Bypass all the sharks. 4) don hiltunen in finance is a great guy. Worked well with me on finance options, and answered all my questions to my satisfaction. I look forward to picking up my truck today. Thanks mike Abri, don hiltunen, Ryan stockman, and Jeff in the body shop for creating a positive experience for me. More

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