Ryan Hellgeth
Ryan Hellgeth at Zimbrick Hyundai Eastside
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Ryan Hellgeth | Page 2

Service Consultant

Zimbrick Hyundai Eastside

5433 Wayne Terrace
Madison, WI 53718

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4.8
42 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

5 yrs, 5 mos

4.8

42 Reviews

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42 Reviews of Ryan Hellgeth

April 11, 2024

Dealership Rating
Employee Rating

As always the service dept was great. Courtesy and efficiency too. I was happy with everything More

by Bnbwingin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wendlandt

Apr 12, 2024

Zimbrick Hyundai Eastside responded

We appreciate the 5-Star review!

April 10, 2024

Dealership Rating
Employee Rating

Very friendly staff. Very helpful when I have questions. Clean atmosphere. Like that the wash my vehicle! More

by SKOSHEL
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Wendlandt

Apr 12, 2024

Zimbrick Hyundai Eastside responded

We appreciate the kind review!

April 07, 2024

Dealership Rating
Employee Rating

Problem not resolved after 3 visits for the same problem and no solution is provided. More

by tonycamacho23
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Recommend Dealer
No

April 07, 2024

Dealership Rating
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Friendly service and easy scheduling. The staff communicate well when explaining services and estimates. Will definitely return for routine servicing More

by TARA.SCHNELL
Service Price Transparency
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Recommend Dealer
Yes
Apr 12, 2024

Zimbrick Hyundai Eastside responded

Thank you, Tara! We truly appreciate the 5-Stars!

November 30, 2023

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Employee Rating

Kind and friendly but don't have my parts there. It is disappointing to have come back to get my parts. More

by bad8172004
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Steve Wendlandt

Nov 30, 2023

Zimbrick Hyundai Eastside responded

Hello. We're happy to hear you think our Service Team is kind and friendly however, we're sad to see the 2 Star rating for our dealership. We hope you understand we do our best to stock as many parts as we can but, some have to be ordered from Hyundai. Once the parts arrive, we will reach out and schedule your follow up appointment. Thank you.

November 30, 2023

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Employee Rating

They were efficient & polite. Listened to my request & followed through. Car was vacuimed, washed & clean. More

by inaabel780
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Wendlandt

Dec 01, 2023

Zimbrick Hyundai Eastside responded

Thank you for the review!

November 23, 2023

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Employee Rating

Very friendly. Car was washed. Would definitely pass the word on what a pleasant experience. More

by tkick0
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Recommend Dealer
Yes
Nov 27, 2023

Zimbrick Hyundai Eastside responded

Thank you for the kind review!

November 18, 2023

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Employee Rating

The last three times I’ve went for oil change I come home and some other part on my car isn’t working or is broken. More

by MELINDABABCOCK
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Recommend Dealer
No

November 17, 2023

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Brought in my Santa Fe because of a gas leak. Needed a new gas tank installed. Zimbrick gave me a quote of $3,600. I took it to another mechanic nearby and had it fixed for $1,700. The quote by Z More

by gnelson20
Recommend Dealer
No
Nov 17, 2023

Zimbrick Hyundai Eastside responded

Hello Gary. The quote we provided you reflected certified Hyundai parts, we did not quote after-market or used parts. The quote was also a worst-case scenario due to the age of your vehicle as well as the amount of corrosion we saw. We didn't know how many of those parts would have been needed until we got into the repair. We wanted to be up front, so you would not be surprised by additional cost if additional parts were needed. Please let us know if you need any further assistance. Thank you.

November 07, 2023

Dealership Rating
Employee Rating

Steve greeted me as soon as I arrived at your dealership. He kept me abreast of the services I required and of those need special attention. when was discovered that the wrong part was received, a no charge More

by David Luck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Zimbrick Hyundai Eastside responded

Thank you, David! We appreciate your continued support and look forward to seeing you again!

Nov 08, 2023

David Luck responded

Zimbrick Hyundai Eastside is my favorite service location!

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