Ryan Gimenez
Ryan Gimenez at Paul Conte Cadillac
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Ryan Gimenez | Page 42

Service Advisor

Paul Conte Cadillac

169 W Sunrise Hwy
Freeport, NY 11520

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4.8
428 Reviews
4.8

428 Reviews

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428 Reviews of Ryan Gimenez

January 12, 2021

Dealership Rating
Employee Rating

Dealer took care of oil change and filter and explained features of car that I was not familiar with. Overall good service and no waiting More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 11, 2021

Dealership Rating
Employee Rating

Very efficient as usual and well appreciated. Had the pleasure of meeting Ryan for the first time. Good job Friendly atmosphere. Safety measures in place. No complaints. More

by jarrlynn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 09, 2021

Dealership Rating
Employee Rating

The service was superb and I didn’t have to wait too long. The settings were changed on the dashboard, not to my liking. I needed to know how many miles I can travel with the amount of gas I have. More

by opieneuman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Cusumano

December 29, 2020

Dealership Rating
Employee Rating

Great and efficient service by Danny, Ryan and Natalie. They were timely, provided me with a loaner car and necessary vehicle updates that limited my apprehension More

by JAMEL.V.VANDERBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 25, 2020

Dealership Rating
Employee Rating

HORRIBLE!!!!!!!!It’s been over a MONTH that I’ve been HORRIBLE!!!!!!!! It’s been over a MONTH that I’ve been waiting for a call to bring my vehicle back to get fix. NO CONTACT!!!!!!! More

by JRY97
Recommend Dealer
No
Dec 28, 2020

Paul Conte Cadillac responded

Thank you for taking the time to tell us about your recent service visit. We apologize that your last experience did not meet your expectations, and we'd like to discuss it further with you to see if we can resolve the issue. Please contact our Service Manager, Shai Nadav, at 516-378-1130 so that we can better understand the issue at hand. We appreciate your business.

December 25, 2020

Dealership Rating
Employee Rating

Paul Conte service department is the best Cadillac dealership I have been to thus far for service on my Escalade. I am extremely satisfied with my service rep, Ryan Gimenez, very outstanding individua More

by SYoung11236@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nelson Galeano

December 23, 2020

Dealership Rating
Employee Rating

Great employees and service. Staff is knowledgeable and courteous. a a a a a a a a a a a a a a a a More

by Annyhowy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2020

Dealership Rating
Employee Rating

Very professional and friendly. My car was serviced in the time promised and was happy with the service department. Have a good day. Thank you More

by GERRYE218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Giannini in Service

December 02, 2020

Dealership Rating
Employee Rating

Not happy at all Was extremely disappointed with the end result in having a situation resolved they didn’t wish to extend themselves in helping me with the problem More

by TCBSEARAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 22, 2020

Paul Conte Cadillac responded

Thank you for taking the time to tell us about your recent service visit. We apologize that your last experience did not meet your expectations, and we'd like to discuss it further with you to see if we can resolve the issue. Please contact our Service Manager, Shai Nadav, at 516-378-1130 so that we can better understand the issue at hand. We appreciate your business.

Dec 22, 2020

TCBSEARAY responded

As I expected, after speaking with Shai he didn’t know why I called him and reaffirmed what I already knew that they were not going to resolve the matter.

November 27, 2020

Dealership Rating
Employee Rating

The service at Paul Conte Cadillac is the best. All of the staff are very professional kind and courteous. I will always come here for service More

by Sharon McKeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
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