Ryan Adams | Page 2

The dealership has a high turn over rate, I went thru 4 individuals handling my deal from Oct 22 till 9/6. Then they tried to back out of my Xplan the day I showed up, stated Ford doesn't honor Xplan for F individuals handling my deal from Oct 22 till 9/6. Then they tried to back out of my Xplan the day I showed up, stated Ford doesn't honor Xplan for F450 until I proved differently and showed up to the dealer. The dealership insulted me multiple times with my offer. Even After I proved the trade in value of my vehicle. 62k for 22 Denali 3500 full loaded Duramax with 23k miles(now listed for 87k) on their website. Tried several bait and switch tactics then told me the are making me great of a deal as I'm getting the truck at xplan pricing. I stated you aren't doing a thing for me, that's thru Ford not you. I was told by the salesman and finance manager not to leave a review if it's less than a 5. They lose their bonus. Salesmen specifically told me he lost his 4k bonus last month due to 1 out of 14 reviews being a 4. They should not tell customers to lie, this is a survey ment to be honest to. I ordered a truck and dealership had all my paperwork prior to arriving took 4 hours to finalize the deal. I didn't have to pick out a vehicle, get paperwork, wait for detail, etc. Dealership had my xplan pin, dl, insurance prior to my arrival. It should have been an hour at most. 445-830pm. They were closing down and couldn't refund my deposit, I had to remind them the next day. Lastly, they tried to jip me by telling me getting a spray in bed liner thru them will cost $1,000, I showed the build sheet of $595 and they said that's just Fords price it's $1,000. I called Park Fords service on my own its $700. I have went to many places in town and can get rhino or linex for under $600. This dealership is Shady and try to get money anyway they can even ask the buyer to lie for them. Sorry but you get honesty from me. Don't lie or ask customers to lie. Make the experience painless, a pre-ordered truck and came in with financing and they had all my info and trade info prior to arrival took 4 hours to close the deal. Still didn't get shown features, deposit returned, etc. Go elsewhere. More

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I had the pleasure of dealing with Parks Ford while leasing a new Mustang Mach E. From the trade in or my vehicle to the completion of my paperwork, it was seamless and stress free. I will only go to P leasing a new Mustang Mach E. From the trade in or my vehicle to the completion of my paperwork, it was seamless and stress free. I will only go to Parks Ford for all my vehicles! Thank you Chris and Ryan for going above and beyond! More

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Second time customer. Ryan was really great to work with. Great customer service at Parks of Wesley Chapel. Ryan was really great to work with. Great customer service at Parks of Wesley Chapel. More

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Ryan was great. He Stayed after closing to let me do a test drive and made the sale quick and easy He Stayed after closing to let me do a test drive and made the sale quick and easy More

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Ryan did a very good job in meeting my needs by purchasing a Ford Bronco Sport vehicle. purchasing a Ford Bronco Sport vehicle. More

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Ryan contacted me about a inquiry I made on auto trader within 24 hours of making it. Was able to to purchase the car next day and he answered all my questions. Had some stuff to take out of my old car and within 24 hours of making it. Was able to to purchase the car next day and he answered all my questions. Had some stuff to take out of my old car and needed some tools to do so and he was able to provide me with what was needed. Overall a good experience from both him and the dealership. More

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Rough patch to start but they did the right thing and I purchased the truck. Yes I would go there again. Ryan George and Gene did a great job. Love the Ford F150. purchased the truck. Yes I would go there again. Ryan George and Gene did a great job. Love the Ford F150. More

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I was looking for a specific vehicle that didn’t seem to be on any lots. Wesley Chapel and Ryan contacted me about ordering direct when other dealers did not. I thank you for your commitment to taking car be on any lots. Wesley Chapel and Ryan contacted me about ordering direct when other dealers did not. I thank you for your commitment to taking care of the customer. More

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Phenomenal people, great and passionate about their job and very knowledgeable and willing to help and answer all questions and patient. and very knowledgeable and willing to help and answer all questions and patient. More

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Amazing customer service. Ryan was straight forward and Justin our finance guy made everything work in everyone’s favor. Ryan was straight forward and Justin our finance guy made everything work in everyone’s favor. More

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