Russell Farrell | Page 14

We got scammed big time by this dealership. Very soon after buying a used car that they said was mechanically good, we took it to another dealership across the street, which specifically makes the kind o after buying a used car that they said was mechanically good, we took it to another dealership across the street, which specifically makes the kind of used car we bought. They told us they'd cover the cost, as if making a gift. The dealership across the street also told us the car was in good shape. Within about 2000 miles of driving off the lot, we have significant problems that may not be covered under warranty. Only after did we learn that the dealership is under the same owner, so was not an independent 2nd opinion. Of course, they insist they didn't fail to tell us anything about the car before buying and of course politely say they won't do anything to make this right. One of their salespeople even told me the management/owners would laugh if they asked. After we left a couple bad reviews, they said they wanted to talk, didn't respond when we said there's nothing to talk about unless you are going to do anything to make this right (probably wanted to try to slick talk us into writing more nicely about them just like they slick talked us into the car). But we are honest and they aren't, gotta tell the truth about car dealers that take customers for all they've got and smil. Long story short, there was a clear winner and loser in this deal. But we intend to try to get our money back, wish us luck. Meanwhile, if you buy a car from them anyway, you'll be sorry. If you go on the lot, compare what they say to the language of their positive reviews; from my recollections, very very similar. Hahahahahahaha. Scam much? Employees and owners leaving reviews much? Don't say nobody warned you. More

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Thank you round tree! Buying my new car was so easy and stress free. Russell was very helpful and friendly! I love my new chevy!! stress free. Russell was very helpful and friendly! I love my new chevy!! More

by romankateco Verified Customer Verified Customer

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Stellar sales team! Felt welcomed the moment I walked in the door. Russell was a pleasure to work with and his outstanding attitude is evident. Dylan, the sales manager helped out as well setting up the Ons the door. Russell was a pleasure to work with and his outstanding attitude is evident. Dylan, the sales manager helped out as well setting up the Onstar etc... Justin, also a sales manager set up the original deal and worked with me throughout. All three are a credit to your dealership and I was blessed to have this team on my side. Super experience - Thanks! More

by realchance Verified Customer Verified Customer

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Best truck buying experience i have ever had. This is my 6th vehicle to purchase great team at Roundtree Chevrolet. Keep up the great job 6th vehicle to purchase great team at Roundtree Chevrolet. Keep up the great job More

by STEPHEN.HOGAN95 Verified Customer Verified Customer

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Very helpful dealership and team. I traded in a vehicle that I was quite upside down on and they were able to work with me getting all the deals and rebates available. Thank you!!! that I was quite upside down on and they were able to work with me getting all the deals and rebates available. Thank you!!! More

by ADAV Verified Customer Verified Customer

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