Russell Carter | Page 33

I recently purchased a brand new 2014 Chevrolet Impala from Chriswell Chevrolet in Gaithersburg MD, The sole reason that I made my purchase at Chriswell Chevrolet was that sales professional Mr. Russell C from Chriswell Chevrolet in Gaithersburg MD, The sole reason that I made my purchase at Chriswell Chevrolet was that sales professional Mr. Russell Carter was the right man, at the right time, to make the right deal for me. Russell is a highly motivated individual who knows the Chevrolet product line, and, Russell knows how to get the deal done! My entire experience at Criswell Chevrolet merits a 5 star rating for the dealership.I fully expect to be a returning customer for all of my future new Chevrolet vehicles, In addition to being a sales professional, Russell impresses me as being a man that understands hard work, honesty and integrity are attributes which guarantee admiration from family, friends and yes, even customers. Respectfully, Arnold F. Serapilio Schenectady NY More

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I am a returning customer to Russell Carter at Criswell Chevrolet because Russell is able to help my wife and me select the new car equipment that we need in our new 2013 Malibu and understand what is diff Chevrolet because Russell is able to help my wife and me select the new car equipment that we need in our new 2013 Malibu and understand what is different from our last Malibu purchase (2010) at Criswell Chevrolet. Criswell Chevrolet has a large inventory of cars to chose from so you can find exactly what you need in the car and their service dept does a quick good job in preping the new car for delivery to the customer, inculding in this case performing a service recall before delivery all in the same day. More

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Best experience I could ask for as a first time buyer! I just bought a 2013 Camaro 2LS and Russell gave me a wonderful experience. I had met him a couple days prior to buying it at the lot and he approached just bought a 2013 Camaro 2LS and Russell gave me a wonderful experience. I had met him a couple days prior to buying it at the lot and he approached me asking if there was anything he could help me with and as a first time buyer I had tons of questions, as to how it worked what money to put down what to expect and look for. I came back to him a couple days later and he made the process of trading in me jeep easy and explained to me step by step how this works when trading in my car. He really gave me a great understanding on the process. As a first time buyer I was nervous to get the car and how trading in would work but Russell made my experience easy and I felt like I understood what was going on , and what I was spending and not spending, why my payments came out to this just everything. I felt extremely comfortable when I left for how that process went and I love my car!! I would recommend anyone to Russell he’s extremely nice has a fun personality and will take the time to answer your questions and make you feel comfortable with the purchase but also make the experience fun as well, I know where I’m going next time I need a car! More

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Russell Carter worked very hard to ensure I got the deal I wanted on a new Chevy Cruze, making the experience very professional and quick. He provided tons of information so I could make an informed choice I wanted on a new Chevy Cruze, making the experience very professional and quick. He provided tons of information so I could make an informed choice and was extremely friendly too. I highly recommend working with him and will go out of my way to buy from this dealership again in the future! More

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I just purchased my second truck from Criswell Chevrolet and the experience was positive both times. I was assisted this time by Russell Carter who was extremely knowledgeable, friendly and helpful through and the experience was positive both times. I was assisted this time by Russell Carter who was extremely knowledgeable, friendly and helpful throughout the process. I liked his willingness to communicate via email (always promptly) and to put numbers in writing and stick to them. All in all the process was painless and quick - and I felt I got a good deal on a great truck. The finance process was handled by Greg Hoffman and was also a quick and positive experience. I have also used Criswell's service department over the past couple of years for both basic maintenance and major repairs and always feel I get quality work at a fair price. More

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Outstanding Service! Excellent dealership. Our sales rep, Russell Carter, was great and eager to help us. We didn't feel pressure. We have gone to other dealerships, but Russell made our experience so rep, Russell Carter, was great and eager to help us. We didn't feel pressure. We have gone to other dealerships, but Russell made our experience so easy and relax. In fact, the entire Criswell folks were very nice and helpful. I will recommend this dealership any time. I love, love my volt!!!!! More

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I didn't buy a car after my test drive / first visit with Russell, however, I did tell Russell that I really felt compelled because I liked him so much. In the end, he accepted my decision and made certain Russell, however, I did tell Russell that I really felt compelled because I liked him so much. In the end, he accepted my decision and made certain that I knew I could come back to him at any time. Russell continued to follow up with me and through his last follow up regarding an additional incentive available to me he convinced me to buy my 2012 Equinox LTZ AWD. Russell was very professional, courteous, and I didn't feel like he was taking advantage of me. As a woman shopping for a car by herself, I was very wary that I might be seen as an easy 'mark.' Russell never made me feel that way and I did trust him that he was giving me the best deal possible and that I would be taken care of at Criswell Chevrolet. That's why I've given the rating I have and why I would always recommend family and friends looking for a car to contact Russell. More

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Everyone at Criswell was very friendly and helpful. I was greeted as soon as I arrived and shown the vehicles I was interested in quickly. The process of purchasing the vehicle was easy, and I was given plen greeted as soon as I arrived and shown the vehicles I was interested in quickly. The process of purchasing the vehicle was easy, and I was given plenty of time to think my decision over. Russell and Don were both very helpful and friendly. More

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