Russ Silverstone | Page 21

Excellent This is the 4th vehicle that I have purchased from Flammer Ford & each time it has been a positive experience. Steve Duffy made sure I was satisfied This is the 4th vehicle that I have purchased from Flammer Ford & each time it has been a positive experience. Steve Duffy made sure I was satisfied with my purchase & took the time to explain & answer any questions I had. Jeff Miner also took time to go over all of the added features & made sure I understood the vehicle before I left the dealership. The entire staff that I have come in contact with over the years have always displayed excellent customer service and I would recommend Flammer Ford of Spring Hill to anyone looking to purchase a vehicle. EXCELLENT!!! More

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Excellent The ease and attentivness displayed by the salesperson accompanied with the attention to detail in taking, placing,and informing me of the purchase wa The ease and attentivness displayed by the salesperson accompanied with the attention to detail in taking, placing,and informing me of the purchase was only exceeded by the timely manner in which this vehicle was delivered. The thoroughness to attention and explanation upon delivery by the staff and Bobby Triola was completed in one of the fastest of any new auto purchase I have ever made. More

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All the little things that made an excelle buying experience I needed a low mileage car that got good gas mileage as a graduation gift for my niece who lives in another state. She was careless about her credit, I needed a low mileage car that got good gas mileage as a graduation gift for my niece who lives in another state. She was careless about her credit, and although only 23, she had already gotten really bad deals on three cars. She ultimately traded each in for yet another problem car, and each trade resulted in another big loss in value, and another loan at 20%. Now she needed a reliable car to start a new job. My wife and I decided we had to step in and stop this nonsense. We also wanted to help her build up her credit score, so it was important to have hew name on the title and loan agreement. I looked for a nice used car on line and at several local dealerships, and found exactly what we needed- a late model Ford with low mileage and factory guarantee at Flammer Ford. They offered us a very good price, no pressure and no hassle. But manager Russ Silverstone did so much more. He found financing (at 4.7%), got it registered in North Carolina for her, managed all communications with her car insurance company, communicated with our niece to ensure all the paperwork was perfect, sent all the paperwork overnight to her, advised us on the best way to help her credit score, helped us choose an extended warranty that I had asked for, and had everything done in four days. The salesman went over the car's features on delivery and gave it to us with 3/4 tank of gas. Most impressive was the great communication as they kept our niece and us informed on progress during the sale process. The final price was about $1,700 less than similar vehicles I found on the internet. I was very impressed! More

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Car Buying Made Easy! Needed a reliable commuter car at an affordable price....and that's what we got! We will recommend Flammer Ford in Spring Hill again and again. Needed a reliable commuter car at an affordable price....and that's what we got! We will recommend Flammer Ford in Spring Hill again and again. More

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Excellence I recently bought a 2015 Mustang GT at Flammer Ford, I had an excellent buying experience! My salesman Bill Schwiebert went beyond my expectations! He I recently bought a 2015 Mustang GT at Flammer Ford, I had an excellent buying experience! My salesman Bill Schwiebert went beyond my expectations! He is very professional and informative. He will work very hard to make his customers satisfied! I would definitely recommend him and this dealership to my family and friends! Thank you Flammer Ford! More

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A great sales team at Flammer Ford I recently purchased a 2010 Ford Taurus The sales consultant was very knowledgeable and polite. During the sales negotiation I never felt pressure I recently purchased a 2010 Ford Taurus The sales consultant was very knowledgeable and polite. During the sales negotiation I never felt pressured to purchase the vehicle. More

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Helpful Professional Staff! We found what we thought we wanted online, went for a test drive and really enjoyed it. Anna helped with every detail and even grabbed my garage opene We found what we thought we wanted online, went for a test drive and really enjoyed it. Anna helped with every detail and even grabbed my garage opener out of my trade-in when I had forgotten, and got it back to me. Her friendliness made the buying experience comfortable for us. We'll be back! More

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Flammer Ford - Simply the Best!! I have purchased many many vehicles in my lifetime and no dealership has ever hit all the marks as well as Flammer Ford. In the days of the huge m I have purchased many many vehicles in my lifetime and no dealership has ever hit all the marks as well as Flammer Ford. In the days of the huge mega-dealerships, where all that matters is volume, Flammer is the model of the modern dealership experience. They are like a family. Right from the sales and support staff to the service, they are customer satisfaction oriented. If you're looking to purchase a vehicle and be able to have all of your needs addressed with quality and professionalism for the entire time you own the vehicle, look no further. Flammer is the place. While Ford is indeed putting out top notch vehicles that are incredibly reliable, I'll be honest here, my choice of vehicle was secondary to where I was going to make that purchase. I've been visiting Flammer for 11 years and I have dealt with many other dealerships. It was a no brainer. Every time I stop by, it's the same staff at Flammer, from sales to support and service. It says something in this world and of transient employees, that the entire staff of top quality people at Flammer remains almost entirely unchanged. They find and retain the top people. Just like they keep their employees coming back, they make the customers feel the same way. Whether you're a first time customer or a multi-time repeat one, you can have full confidence when you walk into Flammer Ford that you will be treated right and that every need you have, from price, right through your 100,000+ mile service will be handled with top quality and professionalism! Kudos to Steve, Jeff, Russ, Bobby, Mark, Robert, Eileen and all the entire Flammer staff. They totally set the bar for what all dealerships should strive to be like!. More

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HAPPY HAPPY CUSTOMER!!!! Flammer Ford had an adequate inventory of Ford pickups to select from and an awesome salesman to show them to us .......Ron Tesar. He was very kind a Flammer Ford had an adequate inventory of Ford pickups to select from and an awesome salesman to show them to us .......Ron Tesar. He was very kind and professional.......not pushy at all. He was very knowledgeable and answered all of our questions. The dealership itself was very clean and inviting. All the employees we came in contact with were friendly and smiling! Russ and Mike were equally helpful and made everything go very smoothly throughout the process. We were very satisfied with our total experience........LOVE the Ford F150 and would most certainly recommend Flammer to our friends and family! THANKS FLAMMER! More

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2015 Fusion Titanium Dealer did not have Fusion with options that we wanted, Ron went out of his way to find us the exact car we wanted. Will definitely recommend the deal Dealer did not have Fusion with options that we wanted, Ron went out of his way to find us the exact car we wanted. Will definitely recommend the dealership and Ron to friends. Have used service dept. with previous vehicle will do so again with our new Ford. Thanks Ron and the rest of your team. More

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