Russ Silverstone | Page 15

Untrustworthy Went in to look at a certified used Edge. Took it for a ride, came back and had my Edge trade valued and was waiting at the desk with salesman. It was Went in to look at a certified used Edge. Took it for a ride, came back and had my Edge trade valued and was waiting at the desk with salesman. It was late in the afternoon and Russ, I believe to be the manager, came over and said they were very busy and could I come back tomorrow morning at 10AM and we would do a deal. I have bought 3 cars there in the past 10 years, this would have been my 4th so I said OK. Well, the next morning at 10, they told me they sold it last night! Very poor business in my opinion! More

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Bill Is The Best This is the 3rd vehicle I have purchased from Bill and every transaction was excellent. I am very picky about my vehicles and Bill gets all of my con This is the 3rd vehicle I have purchased from Bill and every transaction was excellent. I am very picky about my vehicles and Bill gets all of my concerns corrected. He is very knowledgeable and I don't have to spend all day to get through the buying process. On the occasions when I had to use the service department at Flammer Ford I was very satisfied. I will definitely purchase from Flammer Ford again and hopefully from Bill. More

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Good friendly sales I had one question that nobody seemed to know the answer to. I went from sales, to parts to service and that question was how to hook up the brake con I had one question that nobody seemed to know the answer to. I went from sales, to parts to service and that question was how to hook up the brake control to my travel trailer. The information that was given was that I would have to purchase a new one, but when I got home with my new truck I found some sort of a harness that looks as if it would work on my old control, I would think that someone would have known about this and explained how to connect it to my brake control. More

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Review of purchase of 2016 ford Great selection courteous staff we had RonTesar as our salesman he was professional and informative he was helpful and there was no stress involved at Great selection courteous staff we had RonTesar as our salesman he was professional and informative he was helpful and there was no stress involved at the dealership during the entire process, The Manager Russ Silverstone is a cornerstone of the dealership he has there since the building was built and always makes sure our deal is handled well and all needs are met. Financing was handled by Dave Donovan who was also very professional and courteous. More

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Hats off to Steve Duffy My daughter needed a dependable used car for a new outside sales job. I called Steve Duffy first thing in the morning for help. He had a few cars avai My daughter needed a dependable used car for a new outside sales job. I called Steve Duffy first thing in the morning for help. He had a few cars available for us to check out when we were all able to get there after work. My daughter selected the car and the Flammer team worked out all the details, financing , and worked late after closing so she was able to drive her new car home that night. I have personally bought two cars from Steve and knew from past experience that he would go out of his way to help. More

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Excellent experience A truly rewarding expierence. The dealership went out of its way to satisfy my vehicle purchase. The sales staff was well versed on the vehicle and mo A truly rewarding expierence. The dealership went out of its way to satisfy my vehicle purchase. The sales staff was well versed on the vehicle and most knowledagable and very helpful . Offered me a test drive and detailed the vehicle to my satisfaction when I took delivery. Mark Hudson the salesman took extra epecial care of me and did an extraordinary job More

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Best Dealership EVER!! I've been dealing with this dealership for 19 years. Won't go anywhere else. The team under the leadership of Russ Silverstone is top notch. We didn't I've been dealing with this dealership for 19 years. Won't go anywhere else. The team under the leadership of Russ Silverstone is top notch. We didn't even stop by to buy a vehicle and drove out with a 2017 Edge Titanium. Our salesperson were Steve Duffy and Rick Kleinota, finance was Dave Donovan and dear Jeff Minor shows you everything about your new car. Robert Dull, Mgr of Service Dept is the greatest. His service reps treat us wonderful and always get us in a short time if service or maintenance is required. They are fantastic. Two happy buyers. Dick & Dawn (Moneypenny) Cushing More

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Excelent service!!! Was in the market for a new car. Went to flamer Ford in Spring Hill! I can't rave about the service I received! This dealership is unlike any other. T Was in the market for a new car. Went to flamer Ford in Spring Hill! I can't rave about the service I received! This dealership is unlike any other. They were really there to help us find a car and not just make a sale! Mark was fantastic, honest and great to work with! Russ worked hard to get us a great interest rate and dave in finance was really pleasent and friendly! This dealership feels like family, would recommend it over and over More

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Great people that work as a team Steve my salesperson work hard to locate the car I was looking for, with the help of Russ sales manager checking on how the search was going. Dave th Steve my salesperson work hard to locate the car I was looking for, with the help of Russ sales manager checking on how the search was going. Dave their financial guy was very informative on the extra protection packages they offered. David asked about our driving habits to see what protection package we needed. Jeff the last person to explain all the features on the car, he did a great job. They all work great as a team. Thanks More

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Enjoyed the experience Buying a car is usually a trying experience, but this time it went so smoothly that I actually enjoyed it. Everyone was very easy to work with and ve Buying a car is usually a trying experience, but this time it went so smoothly that I actually enjoyed it. Everyone was very easy to work with and very knowledge about the car we wanted. The salesman, Mark Hudson, worked very hard to help us find what we wanted. I would highly recommend him and Flammer Ford if you are in the market for a new car! More

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