41 Reviews
Write a Review41 Reviews of Russ Kesel
September 24, 2019
Speedy, friendly, and excellent service I have been bringing my vehicles to Riley Toyota now for a number of years. What keeps bringing me back is the exceptional customer service I have con I have been bringing my vehicles to Riley Toyota now for a number of years. What keeps bringing me back is the exceptional customer service I have consistently received from Russ, Bob, Greg, Scott and the technicians in the various service areas. More
Other Employees Tagged: Bob Roling , Greg Hagner , Scott Struemph
August 19, 2019
Hometown people with exceptional service and customer relati Been dealing with Riley Toyota for many years. Matt Tellman is my go-to sales person. Have owned Toyota's since 1999. I try to do my homework and f Been dealing with Riley Toyota for many years. Matt Tellman is my go-to sales person. Have owned Toyota's since 1999. I try to do my homework and feel I get a pretty good deal when I purchase. The Riley Family are Jefferson City people and I feel buying from them, helps them and the employee's who live and work in Jefferson City. The guys in the service department are absolutely GREAT. Friendly, professional and always do a great job. I am highly satisfied with all aspects of Riley Toyota. More
Other Employees Tagged: Matt Tellman, Bob Roling , Greg Hagner
August 12, 2019
Happiness I don’t mind having to service my Toyota. It’s quick and easy. I was devastated after the tornado to see the destruction. Was getting worried about wh I don’t mind having to service my Toyota. It’s quick and easy. I was devastated after the tornado to see the destruction. Was getting worried about when they would open up again. But thankfully the same great service I’ve experienced in the past is available. Thanks to Russ and all the employees for always taking care of your customers. So glad you are back in business. God Bless More
March 23, 2019
Purchased 2019 Tacoma Third purchase in 3 years thru Riley. All Toyota products. Every experience great, low pressure. Also have all vehicles serviced here and EXCELLENT ex Third purchase in 3 years thru Riley. All Toyota products. Every experience great, low pressure. Also have all vehicles serviced here and EXCELLENT experience too. More
Other Employees Tagged: Matt Smith , Bob Roling , Greg Hagner , Scott Petty , Gemma McKenna , Kyle Riley
January 06, 2019
Service is Second to None I own an older Toyota Avalon and came in to the service department with just a low tire pressure light. Russ Kesel and his crew resolved that problem I own an older Toyota Avalon and came in to the service department with just a low tire pressure light. Russ Kesel and his crew resolved that problem quickly but went further to be sure there were no other surprises waiting for me. They always treat my needs with professional respect and make me feel like family. Thank You More
Other Employees Tagged: Kevin Green , Bob Roling , Greg Hagner , Scott Petty, Scott Struemph
January 04, 2019
I recommend Riley Toyota repeatedly. I have a leased '17 RAV4 and have been really pleased with the service received on this vehicle. I get notification when my service is due, and am ve I have a leased '17 RAV4 and have been really pleased with the service received on this vehicle. I get notification when my service is due, and am very confident in the quality of service. They are always helpful if I have a question. More
Other Employees Tagged: Mike Larkin
December 07, 2018
Service The excellent service is only topped by the consistent great teamwork in this area. I gotten to know most the people in this service department, and The excellent service is only topped by the consistent great teamwork in this area. I gotten to know most the people in this service department, and Scott can be proud of his super team. More
Other Employees Tagged: Bob Roling , Greg Hagner , Scott Petty, Scott Struemph , Mike Larkin , Gemma McKenna , Terry Volkart
November 27, 2018
You can't help but feel special here. Scott, Russ, and everyone in service or sales at Riley treat you like a best friend. They always exceed my expectations. So appreciative to have a s Scott, Russ, and everyone in service or sales at Riley treat you like a best friend. They always exceed my expectations. So appreciative to have a superior dealership that I know I can count on. More
Other Employees Tagged: Scott Struemph
October 29, 2018
Service Great service appt. as always! Good group of advisors and the service manager has been outstanding in the past. I drive 60 miles one way because this Great service appt. as always! Good group of advisors and the service manager has been outstanding in the past. I drive 60 miles one way because this is the dealership I trust. More
September 30, 2018
One reason for driving Toyota is because of Steve Morton A One reason for driving Toyota is because of salesman Strve Morton and the Service Departmrnt Excellent service. Always accomodating and willing to an One reason for driving Toyota is because of salesman Strve Morton and the Service Departmrnt Excellent service. Always accomodating and willing to answer questions. Friendly More
Other Employees Tagged: Steve Morton, Greg Hagner , Scott Petty, Scott Struemph , Donnie Mehmert