Rudy Samboruk | Page 3

Just got a new car from them and they were amazing. Karki was the one that sold me my car. Great job and again thank you! was the one that sold me my car. Great job and again thank you! More

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Don't like how this sale want down wouldn't take my capital This car was push on me and like I told Stanley I will like a forta we was going back and forth what I want I believe the other man don't running my c This car was push on me and like I told Stanley I will like a forta we was going back and forth what I want I believe the other man don't running my credit to see will any body will pick me up to Purchase the car I want I can tell me by my credit report I was keeping track of it I am mad ask xxxx More

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Wasted Trip and Money I started on CarGurus shopping for a car after insurance totaled my car when I was rear-ended. I found a posting from Southwest Kia for a car that I w I started on CarGurus shopping for a car after insurance totaled my car when I was rear-ended. I found a posting from Southwest Kia for a car that I was interested in. I live in Kansas and since I was interested in buying this car I called several times through out the week to confirm that the car was still available. After multiple confirmations from people who seem to work in a call center and not actually at the dealership I bought a plane ticket to fly down to Dallas and pick up the car, I had a bankers check in hand. Upon arrival to Dallas I took an Uber to the dealership. When I arrived it was 15 minutes before I was approached by anyone (I had an appointment scheduled) once I was approached the gentleman went to get the car and upon checking his system he came back to inform me that the car which was confirmed multiple times that day to be on the lot was at a body shop being worked on when the Carfax was reported clean. Needless to say at this point I was in disbelief so I asked to talk to sales manager. Who spent another 10 minutes searching his system to which he came over and told me the car sold at another dealership before I arrived. I flew all the way to Dallas with check in hand to purchase a car which was confirmed to be available to look at and buy when I got there. Being stranded in Dallas I had no option but to purchase another Uber and plane ticket back home at 10:00 pm. Was told they would reimburse me for plane tickets and Uber’s but they are only playing me back for one of each. Was never able to talk to General Manager of dealership and 2 weeks later the car is still listed on their website. Very disappointing trip to Dallas and a waste of $750 dollars for 2 last minute tickets and Uber’s and a full day of travel. Very poor process for purchasing cars from out of state buyers and poor communication between call center and dealership. Don’t recommend this dealership for out of state buyers. Spend your money else where. More

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VIP TREATMENT MARK SUTTON SOLD ME MY CAR. HE INTRODUCED HIMSELF AND THE KIA FAMILY TO ME.HE WAS VERY FRIENDLY, PROFESSIONAL, KNOWLEDGEABLE, AND HAS A REAL TALENT FO MARK SUTTON SOLD ME MY CAR. HE INTRODUCED HIMSELF AND THE KIA FAMILY TO ME.HE WAS VERY FRIENDLY, PROFESSIONAL, KNOWLEDGEABLE, AND HAS A REAL TALENT FOR LISTENING TO HIS CUSTOMERS. HE IS A PERSON THAT TRULY LOVES PEOPLE AND MOST OF ALL HIS JOB..HE WAS GENUINELY DETERMINED TO FIND THE RIGHT VEHICLE FOR ME, PRICE, QUALITY, AND DURABILITY WERE THE FACTORS THAT LEAD ME TO THE SOUTHWEST KIA FAMILY, NOT DEALERDHIP. AFTER NARROWING DOWN MY CHOICES, MARK JUMPED RIGHT IN AND THE REST IS HISTORY. WHAT REALLY IMPRESSED ME ABOUT MARK, IS THAT HE CAME IN ON HIS OFF DAY TO BE SURE I WAS TAKEN CARE OF FROM THE BEGINNING TO THE END. HE MADE MY CAR BUYING EXPERIENCE AN OVER THE TOP SMOOTH RIDE. HE NAILED THIS ONE FOR ME. I WOULD ABSOLUTELY RECOMMEND HIM AND THE SOUTHWEST KIA FAMILY ?💜👍👏👊 More

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Jonathan is the MAN!!! Jonathan presented himself humble, appreciative, and courteous when it came to me buying my 1st new car in 4 years. I honestly believe that the contin Jonathan presented himself humble, appreciative, and courteous when it came to me buying my 1st new car in 4 years. I honestly believe that the continuity that is in place will set a precedent for future car buyers to keep coming back to Southwest Kia! Shout out to Bill Dickason!!!!!! More

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Amazed and humbled!!!! I can't say enough about this particular Kia dealership!!! The experience I had was both amazing and incredible humbling, I loved dealing with Amir(Ge I can't say enough about this particular Kia dealership!!! The experience I had was both amazing and incredible humbling, I loved dealing with Amir(General Manager), Noah(Sales Rep) and Rudy(Finance Manager)!!!! My story is super long and will not bore you with all the details but I will say that each of these individuals did all they could and even more with getting me the car (Kia Soul) I wanted for past 3 years but for one reason or another unable to until now!!! As a customer, I thought all car dealerships were the same (even other Kia dealerships, which I had been a customer from for years).... all about sell the car and getting my money... that was Not the case at Southwest Kia!!!! In fact, with the deal I received, they Lost money just to get the best deal for Me!!! That's why I felt humbled!!!! From beginning til ending, each person whom I had the pleasure of dealing with were polite, respectful, understanding, personable, friendly and Helariously funny!!!! If you're looking for a Kia Vehicle or just want to hang out on a Friday night with some cool guys.... please, please swing by Southwest KIA in Dallas and say hello to my friends....Noah/Amir/Rudy and the gang, I promise you will Not be disappointed!!!! God bless and thanks for listening!!!! More

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Great place that made life long customers. Great customer service! Highly recommend this dealership, Noah, Jennifer and Rudy were super helpful and answered all of our questions. Made the who Great customer service! Highly recommend this dealership, Noah, Jennifer and Rudy were super helpful and answered all of our questions. Made the whole process so easy and pleasant. More

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