Rubin Jimenez | Page 2

This dealership is run by children. Brought my car to do a trade in and the deal did not got thru so when i asked for my key back they could not find it. They lost my 400 key to my mustang and didnt give a a trade in and the deal did not got thru so when i asked for my key back they could not find it. They lost my 400 key to my mustang and didnt give a crap. I had to come back multiple times and talk to many different people to get them to agree to pay for my key. They absolutely do not respect your time. So after having to twist some arms they told me they would pay for it (still saying they dont think they are at fault even though the guy i gave the key to admitted it in front of all of them multiple times) to get it made cause only ford can do it and bring them the bill. I did so and then the games started. I was expecting to be paid right away as they led me to believe but obviously that would be imposible just cause. Well is been 4 months and i used to call everyday trying to get ahold of the guy who took my reciepts but obviously im not buying a car so im not very important just like many of the "managers" that worked there let me know. I wouldnt buy air from these people if it was the last left on the planet. More

Helpful 0

Report | Print

Terrible. Price i was quote was no where near the price they tried to sell me the vehicle at. Over a process of 7 seven days. everyone understands tax, tag and dealer fee but theirs fluctuate to thousands they tried to sell me the vehicle at. Over a process of 7 seven days. everyone understands tax, tag and dealer fee but theirs fluctuate to thousands more. Car was $13000.00 they tried to get me to pay $19000.00 Ridiculous!!! Dont waste your precious time. More

Helpful 2

Report | Print

Pleasant surprise at a car dealer! On Sunday my son and I went to Miami to hopefully buy another Kia Optima. We were introduced to Fanny and Tony. Best sales people ever. Hard working a On Sunday my son and I went to Miami to hopefully buy another Kia Optima. We were introduced to Fanny and Tony. Best sales people ever. Hard working and always smiling. This is our 5th Kia and 4th Optima since 2011. The dealer was working hard to get our business. My son decided which color he wanted and red won out. My advice to anyone who wants a pleasant experience and a great deal, go to Miami lakes Kia. More

Helpful 0

Report | Print