Ruben Matos | Page 5

Excellent The customer service was very professional and very helpful. Ruben Matos and Juan Crespo were very attentive, they helped me in everything and they lo The customer service was very professional and very helpful. Ruben Matos and Juan Crespo were very attentive, they helped me in everything and they looked for all the best options for me. More

Helpful 0

Report | Print

Amazing experience I had an amazing experience at Universal Nissan. I wasn't even sure if I would be approved for a car but they made it happen. I spoke with Ruben Matos I had an amazing experience at Universal Nissan. I wasn't even sure if I would be approved for a car but they made it happen. I spoke with Ruben Matos the first day I cane who helped me lay out options and a car that would work for me and the second day closed the deal wuth Robert Espejo. Both of them are the most amazingly patient and helpful sales consultants I've seen thus far. I also had the pleasure of meeting the sales manager Jose St. Hilaire who was extremely helpful and reassured me they would be able to work with me. Then Adriano from finance even got me an awesome deal that included gap and an extended warranty for a lower interest rate than I originally agreed to. I walked in thinking I wouldn't be able to get a car at all and left with a 2017 Altima at a price lower than I expected. I would highly recommend this dealership. They won't pressure you into anything you can't afford and they're all extremely helpful when working with your budget and getting you approved. More

Helpful 1

Report | Print

Excellent Salesman!!! Ruben Matos has excellent customer service skills & is very knowledgeable. Ruben was very helpful to my husband & I. We really appreciate all he did f Ruben Matos has excellent customer service skills & is very knowledgeable. Ruben was very helpful to my husband & I. We really appreciate all he did for us!! Josh ( Finance Manager) was also excellent at his job. He took the time to explain everything to us. More

Helpful 0

Report | Print

Amazing Customer Service. Entering Nissian everyone was very kind. Ive had great service from Ruben helping me find a car that I was comfortable with and something in my budget Entering Nissian everyone was very kind. Ive had great service from Ruben helping me find a car that I was comfortable with and something in my budget. He was very kind, amusing and patient. I can honestly say the process went smooth and If I ever need another car I wouldnt hesitate to return to Nissian. Thank You!!! More

Helpful 0

Report | Print

Customer service He help me trow all the paperwork and was very helpful . Great customer service and they took very good care of me and they walk me trow the lot an He help me trow all the paperwork and was very helpful . Great customer service and they took very good care of me and they walk me trow the lot and took there time and answer any questions I had . More

Helpful 0

Report | Print

Excellent sale experience Awesome customer service the gentlemen Ruben Matos greeted me and assisted me on finding the right 2017 Nissan Rogue and took the time to explain the Awesome customer service the gentlemen Ruben Matos greeted me and assisted me on finding the right 2017 Nissan Rogue and took the time to explain the new features of the vehicle and I took it for a test drive I would highly recommend anyone looking for a vehicle to go to Universal Nissan its the place to go the customer service is a very family atmosphere and friendly an as a previous Nissan owner I recommend this dealer to friends and family and in the future would be looking to go there to make my purchase and service. Thank you Universal Nissan and my deepest gratitude to my sales consultant Ruben Matos and Hiram Rivera of Finance. More

Helpful 0

Report | Print

I. Pabon I'll definitely recommend to see Ruben. Great customer service, professional and patient. Very helpful! Great and smooth great experience, from inter I'll definitely recommend to see Ruben. Great customer service, professional and patient. Very helpful! Great and smooth great experience, from internet approach, sales and finance team. Overall good place to buy from! More

Helpful 0

Report | Print

Excellent service! Amazing costumer service, very knowledgeable staff and from the beginning to the end of the deal genuine people. Very smooth process. The team invol Amazing costumer service, very knowledgeable staff and from the beginning to the end of the deal genuine people. Very smooth process. The team involved in the process of my purchase was very aware of my needs and budget and they made it possible for me to drive my vehicle home. I'm very thankful from each and everyone of them😉 More

Helpful 0

Report | Print

Purchasing a new car Dealt with Ruben for a few hours but he kept positive and understood what I was looking for He was patient and accomodating I recommend him to pot Dealt with Ruben for a few hours but he kept positive and understood what I was looking for He was patient and accomodating I recommend him to potential customers More

Helpful 0

Report | Print

excellent!! Ruben and Luis were so helpful and so nice! they made sure i left with the car i wanted and by the end of the night my family and luis and ruben were Ruben and Luis were so helpful and so nice! they made sure i left with the car i wanted and by the end of the night my family and luis and ruben were talking like if we were all family. they made us feel like we were in good hands and taken care of. and that was exactly what they showed us! thank you guys for my brand new 2016 nissan! More

Helpful 0

Report | Print