Roy Schiller | Page 21

Great, Easy Buying Experience I used this dealership (under an old name) to buy my previous Subaru. Many of the same people work there more than 5 years later & remembered me. They I used this dealership (under an old name) to buy my previous Subaru. Many of the same people work there more than 5 years later & remembered me. They are very friendly. Roy was great to deal with. He is very energetic. They had the car I wanted to test drive ready since I had called ahead. They gave me a fair price on it & a good price on my trade in. Roy made my car buying experience very quick & easy. His energy is contagious. Rich is extremely organized & made the financial end of things simple. He laid out all the choices, was knowledgeable on all of it & made it easy to make decisions (with no hidden costs etc). More

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Great , no-pressure buying experience. Roy and Nelson were a pleasure to work with. They did not pressure us to buy the car on the spot, even after the price was negotiated. Roy and Nelson were a pleasure to work with. They did not pressure us to buy the car on the spot, even after the price was negotiated. More

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Felt like home! Before I decided on a Subaru I did a lot of research. I checked out tons of reviews and they all pointed to purchasing the Impreza. I started working Before I decided on a Subaru I did a lot of research. I checked out tons of reviews and they all pointed to purchasing the Impreza. I started working with Roy Schiller, and he (and his sweater) made me feel right at home! Unfortunately, we had to put a pause on purchasing the car, and started back up this month (August). I emailed Roy and immediately he once again made me feel right at home. Everyone at Brewster was extremely friendly and welcoming. Huge thank you to Nelson and Christer as well, who made the process enjoyable as well. Definitely will do business with Brewster Subaru again. More

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Excellent Subaru Dealer I purchased my first Subaru Crosstrek from Brewster Subaru in May of 2018. The staff at Brewster Subaru are extremely helpful and welcoming. Roy was k I purchased my first Subaru Crosstrek from Brewster Subaru in May of 2018. The staff at Brewster Subaru are extremely helpful and welcoming. Roy was knowledgeable and willing to help me in any way possible. Brewster Subaru offered me the best deal for my new Crosstrek when compared to any other Subaru Dealer. Even though I live about an hour away from Brewster Subaru, I would definitely make the trip back to Brewster to purchase another Subaru vehicle. I would highly recommend Brewster Subaru to anyone looking to purchase a Subaru because they far exceeded our expectations. More

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Excellent Customer Care Anyone who is nervous about leasing or buying a car should absolutely come to Brewster Subaru. The dealership values their relationships with their cu Anyone who is nervous about leasing or buying a car should absolutely come to Brewster Subaru. The dealership values their relationships with their customers and does everything to make the experience easy and enjoyable. The dealership is clean and comfortable. More

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Loving my new Ascent! We are 6 year customers of Brewster Subaru, and this is the fourth car we bought from them! They made the whole process from trade in to delivery si We are 6 year customers of Brewster Subaru, and this is the fourth car we bought from them! They made the whole process from trade in to delivery simple and easy and very convenient. Roy called us several times to update us on the delivery of the long awaited Ascent, ordered in April and delivered just like we ordered it in July! This new car is going to be a winner for Subaru! I've had it one day and I love it already! So comfortable. Was worried about the size of it, but it handles very much like my outback. Thanks to Roy, Patrick and Rich! More

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Purchased new cross trek at best price from best dealer The sales staff at Brewster Subaru far exceeded our expectations and provided great care in helping us receive our new cross trek, explaining all new The sales staff at Brewster Subaru far exceeded our expectations and provided great care in helping us receive our new cross trek, explaining all new controls and features, the staff was very friendly. We would highly recommend this dealership to friends and family. More

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Best car buying experience! This is our fourth Subaru, the third one we have purchased from Brewster Subaru, and the second one from Robyn. She never tried to pressure us, and wa This is our fourth Subaru, the third one we have purchased from Brewster Subaru, and the second one from Robyn. She never tried to pressure us, and was always patient in answering all our questions, even the very basic ones. She addressed all our concerns, and worked with us to determine the vehicle that best met our needs. Her sense of humor and easy going manner made what can often be an unpleasant experience enjoyable and stress free. We were very satisfied once again with every aspect of the transaction. We highly recommend Robyn as well as the dealership. More

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The Best Car-Buying Experience in the Country From the moment I walked into Brewster Subaru, I was received by Roy Schiller who instantly made the car-buying experience a friendly, low pressure en From the moment I walked into Brewster Subaru, I was received by Roy Schiller who instantly made the car-buying experience a friendly, low pressure environment. After looking over my budget and doing a test drive in a new vehicle, Roy told me to take some time to make a decision and if I had decided to pick a vehicle, he'd be there to assist me through every step of the way. A couple days later, I called Roy and gave him the good news; I wanted a brand new Subaru. The car was shipped from another dealership a couple of hours away and I was to pick it up the very next day. When I went to pick up the vehicle, Roy pulled me aside to show me a flaw on the car I may not have noticed until after I left the lot. This flaw which occurred while the vehicle was at the previous dealership was more than enough for me to decide I'd need a different car. Although this car in this color with these particular features was incredibly rare (not another was for sale in the country at the time), Roy and General Manager, Nelson Demelo, made it right. Roy and Nelson sat down with me for over an hour to help weigh my options and worked endlessly to give me a deal on a brand new car that was even more than I could have asked for in the first place. The transparency, honesty, integrity, and authenticity of Roy, Nelson, and all of those at Brewster Subaru is the reason my family has purchased 4 Subarus from Brewster Subaru. Not anywhere else in the country will you find a dealership which takes you in and treats you like family from day number one. From a car buying experience which could have ended with complete distaste and dissatisfaction ended with my expectations being far exceeded. Roy Schiller and Nelson Demelo far exceeded each and every one of my expectations and I now feel like I gained new family members. Thank you to everyone at Brewster Subaru for making my car-buying experience the best yet! More

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A Gem in the mists of larger dealerships 40 years of buying cars around the country, mostly around the new york area.....This Brewster Subaru :Service and all above employees as well as admin 40 years of buying cars around the country, mostly around the new york area.....This Brewster Subaru :Service and all above employees as well as administrative personnel, Help above and beyond , patient, professional, insightf to our needs ,Best Dealer, Ever.. Small place, give personal attention..Any Couple of day to day minor issues......Questions after the sale always received graciously, also at scheduled services.....Everyone always devoted themselves to our needs. Remarkable. Actually we have bought a second car and plan to get one there when our child graduates from college...Knowing we are leaving her in patient helpful hands...... More

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