Roy Hassan
Roy Hassan at Ideal Hyundai Buick GMC
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Roy Hassan | Page 3

Sales & Leasing Consultant

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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4.9
114 Reviews
4.9

114 Reviews

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114 Reviews of Roy Hassan

December 27, 2023

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Great experience. Roy was outstanding on getting me in the vehicle I wanted. Great customer service staff very friendly and accommodating. More

by harleygirl11865
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Recommend Dealer
Yes
Dec 28, 2023

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Roy got you into the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ideal Buick GMC Hyundai Team

December 27, 2023

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Everyone was great from the salesperson through the finance dept. All were really good people. More

by jprice47_1
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Recommend Dealer
Yes
Dec 28, 2023

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

December 21, 2023

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Roy was great to work with. He was able to provide us with the best value and the right vehicle for our needs. More

by msardocpa
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Recommend Dealer
Yes

Other Employees Tagged: Walter Siguenza, Bill Duque , Shawn Hashemi

Dec 22, 2023

Ideal Hyundai Buick GMC responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Ideal Buick GMC Hyundai looks forward to seeing you again for your next service appointment! Sincerely, The Ideal Buick GMC Hyundai Team

December 09, 2023

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Excellent sales and service team. Our experience with Mr. Hassan meets the name of the dealership, "IDEAL." More

by ronaldpsimmons
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Recommend Dealer
Yes
Dec 11, 2023

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write about your experience with us! At Ideal Buick GMC Hyundai, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Hassan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Ideal Buick GMC Hyundai Team

December 05, 2023

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Thoroughly enjoyed my car lease at Ideal dealership. I felt valued and excellent service. Working with Chris Santiaogo and Roy Hassan regarding the choice of car wash pleasure given I had switch from F More

by rarerose12
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Recommend Dealer
Yes

Other Employees Tagged: Dom Young , Chris Santiago

Dec 06, 2023

Ideal Hyundai Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your time with us reflects these values and that Chris, Roy, Dom and our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Ideal Buick GMC Hyundai Team

December 03, 2023

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Shahzad and Roy were great. Shahzad was very understanding and not pressuring. I enjoyed working with him and always felt he had my best interest at hand. Never felt like I wa More

by judy9322
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Recommend Dealer
Yes

Other Employees Tagged: Dom Young, Shahzad Kalyar

Dec 05, 2023

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this 5-star review, Judy. We strive to provide courteous service to all our guests and are glad to hear that Roy helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ideal Buick GMC Hyundai Team

Dec 05, 2023

Ideal Hyundai Buick GMC responded

Hello Judy, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Ideal Buick GMC Hyundai Team

November 30, 2023

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Roy did a great job, and if he hadn't walked out to see us in the parking lot we probably wouldn't have bought a car that day. More

by jason.winterle
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo

Dec 01, 2023

Ideal Hyundai Buick GMC responded

Thank you Jason, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Roy assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Ideal Buick GMC Hyundai Team

November 21, 2023

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They were attentive and prompt without being pushy. Mr. Hassan was knowledge about the vehicle. He called me a couple of times to make sure that I feel comfortable with the car. More

by sua.eleganza
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Recommend Dealer
Yes
Nov 22, 2023

Ideal Hyundai Buick GMC responded

Sua, we sincerely thank you for taking the time to write such kind words about our sales team. Hassan is a great people person and he strives to create a positive buying experience for every customer. Sincerely, The Ideal Buick GMC Hyundai Team

November 16, 2023

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Roy Hassan was the best to work with. Took his time and was so nice. The best experience I’ve ever had buying a vehicle. More

by Tina
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Recommend Dealer
Yes
Nov 17, 2023

Ideal Hyundai Buick GMC responded

Tina, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ideal Buick GMC Hyundai Team

October 22, 2023

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How do I even start. This has been HANDS. DOWN. The best car buying experience I’ve ever had. I drove four hours into the neighboring state just to go look at a car. No s More

by Tyler McDowell
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Recommend Dealer
Yes

Other Employees Tagged: Bill Duque

Oct 24, 2023

Ideal Hyundai Buick GMC responded

Tyler, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Roy and Bill provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Ideal Buick GMC Hyundai Team