Rosa Sparks
Rosa Sparks at Brandon Hyundai
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Rosa Sparks | Page 3

Service Warranty Admin

Brandon Hyundai

9915 E Adamo Dr
Tampa, FL 33619

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4.2
65 Reviews
4.2

65 Reviews

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65 Reviews of Rosa Sparks

February 24, 2023

Dealership Rating
Employee Rating

There are very organized and if I need anything, they will be there. Their service is amazing. More

by JESU855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ebb Williams , Garrett Reid, Jasmine Wiley

February 13, 2023

Dealership Rating
Employee Rating

Everyone was very nice and helpful. My car was ready quickly. It was a great experience. More

by krysniccab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 28, 2023

Dealership Rating
Employee Rating

The construction at that location is horrible! I made an appointment for an oil change 2 weeks in advance. Took 1/2 hour for anyone to check me in. I got a text with a video a couple hours later w More

by Joanne Sheridan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 01, 2022

Dealership Rating
Employee Rating

Brandon Hyundai has been a dealership that I can depend on for quality service and in a timely manner. More

by James Sucarichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

James Sucarichi responded

Been using Brandon Hyundai for a little over a year since my local dealership that I bought my 2018 Sonata Sport from (Wesley Chapel Hyundai) has gone totally down hill and it takes over a month just to schedule an oil change. I have been very happy with Brandon Hyundai for all the services that I have recieved included some warranty work they have done on my vehicle. I have always had dealership service my car for every need. But, on my most recent scheduled visit for an oil change on 3/20/23, I was told that oil changes have gone up on price. From the usual $39.95 to now $80.00. I was shocked and was told by the service advisor that everything is going up in price. So I will be looking for better pricing for future oil changes elsewhere. On top of this, when my car was done and I had to pay, I did not receive a multipoint inspection sheet with my paperwork. When I asked if they stopped doing multipoint inspections the service advisor said that I will be getting it electronically. Well, 3 days have past and I never received my multipoint inspection. Cost of services have gone up but quality of services are going down. Not happy.

October 25, 2022

Dealership Rating
Employee Rating

Worst experience of my life with a dealership. Took more than a month for my car to get fixed and told me twice it was ready and to get the car but when I show up both times they have some issue s More

by JAREDGRAUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Kyle Morales, Jody Glass, Ebb Williams , Harold De La Cruz, Garrett Reid, Jasmine Wiley

October 24, 2022

Dealership Rating
Employee Rating

If I could give zero stars I would. Worst experience of my life. While was in service for over 40 days and when asked what is going on, was told no one has ever looked at it yet. Then, More

by FREDDYJURADO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Tori Krupiak, Roc Battle, Jody Glass, Ebb Williams , Harold De La Cruz, Garrett Reid, Jasmine Wiley

October 16, 2022

Dealership Rating
Employee Rating

It was very busy that day but service team was on the ball. Joseph was very courteous and helpful. More

by linda.trice0201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 13, 2022

Dealership Rating
Employee Rating

Left 5 messages for the service dept over 2 days…NOBODY ever bothered to return my calls …lousy customer service !!! More

by ONCEMOOR
Customer Service
Quality Of Work
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Price
Recommend Dealer
No

September 28, 2022

Dealership Rating
Employee Rating

The service center is sucks. They are very unprofessional and the really careless about clients More

by BEAUSEJOUOBED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Otero, Kegan Mayers, Lesley Feliciano, Kyle Morales, Jody Glass , Harold De La Cruz, Garrett Reid, Jasmine Wiley

August 31, 2022

Dealership Rating
Employee Rating

They are very attentive, great service,good price, everything is clean, good models, they correct the issue in my vehicle... More

by VICTOR.SANTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Otero

Sep 08, 2022

Brandon Hyundai responded

Thanks for the fantastic review!

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