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Rosa Lerma
Refer Me
66 Reviews
Dealership Experience
6 yrs, 2 mos
Industry Experience
26 yrs, 3 mos
Languages Spoken
English
Spanish
66 Reviews
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66 Reviews of Rosa Lerma
January 06, 2021
Thank you for installing the tool box on my recently purchased 2021 Silverado. You guys did a fantastic job and I will definitely refer others your way. Thanks, Randy Fly purchased 2021 Silverado. You guys did a fantastic job and I will definitely refer others your way. Thanks, Randy Fly More
by Dandyran39
Other Employees Tagged: Bee Hernandez, Amanda Agosto , Ryan Knowles, Humberto Luna, Jeff Mauldin, Karina Najera, Jonathan Torres
Helpful 
December 08, 2020
These people listen to the problems and make sure the issues are addressed. They dont just say WE DIDNT HEAR IT. They are really an asset to your company issues are addressed. They dont just say WE DIDNT HEAR IT. They are really an asset to your company More
by Jan morris
Other Employees Tagged: Amanda Agosto , Ryan Knowles, Humberto Luna, Jeff Mauldin, Jeff moore
November 10, 2020
What an awesome experience! I was completely informed every step of the way and couldn’t have asked for a better experience..5 stars all the way! every step of the way and couldn’t have asked for a better experience..5 stars all the way! More
by Torydean
Other Employees Tagged: Amanda Agosto
September 24, 2020
Great customer service and follow up. The vehicle was ready ahead of time and always is. Everything is up front. From the advisors to the other staff, always great ready ahead of time and always is. Everything is up front. From the advisors to the other staff, always great More
by Scott-greer
Other Employees Tagged: Amanda Agosto
September 11, 2020
Amanda Yarbro is one of the best in customer service! She always keeps me informed on the status of my car. She values my time and always works very efficiently to get me in and out in the shortest amo She always keeps me informed on the status of my car. She values my time and always works very efficiently to get me in and out in the shortest amount of time as possible. She also has a great attitude and always makes me feel very welcomed when I arrive. I would highly recommend Five Star Chevrolet for your auto services, even if you didn't buy your Chevy from that dealership. More
by ZR1fan
Other Employees Tagged: Amanda Agosto
August 29, 2020
I've dealt with 5 Star Chevrolet for 3 1/2 years. Bought a used car the first time and recently purchased a 2020 Equinox. Both times the salesmen and service department have been helpful, professional and c a used car the first time and recently purchased a 2020 Equinox. Both times the salesmen and service department have been helpful, professional and courteous. I'm happy with my dealings with this dealer. More
by Mrscbs1976
Other Employees Tagged: Humberto Luna
August 22, 2020
1stvtime there and is a real ⭐⭐⭐⭐⭐ Excellent customer service and environment. They are very organice, the place looks and smell neat and clean. There also have Bilingual personel. *RYAN KNOWLES was my service and environment. They are very organice, the place looks and smell neat and clean. There also have Bilingual personel. *RYAN KNOWLES was my Service Consultant. 🙌🏽 More
by Ruthdany
Other Employees Tagged: RYAN KNOWLES
August 14, 2020
Svc rep EXCELLANT!Svc rep EXCELLANT!Svc rep Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EX Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! Svc rep EXCELLANT! More
by Obobob
Other Employees Tagged: Bee Hernandez
July 04, 2020
My Trax was recently in the shop for engine problem and other mechanical problems, and the mechanic did a great job on the repairing; it drives like new now and the A/C is working great. Amanda was my serv other mechanical problems, and the mechanic did a great job on the repairing; it drives like new now and the A/C is working great. Amanda was my service advisor and she is very knowledgeable and responsive. My car was in the shop for a while and she kept me informed via texts. A day after I picked up my car I also got a follow-up call from Rosa to see how my car was running. The waiting area is always very clean and comfortable, and the service team truly makes me feel like family when I walk in and get greeted by everyone. I am a very satisfied customer at Five Star Chevrolet and I highly recommend getting your Chevy serviced at this dealership! More
by ZR1fan
Other Employees Tagged: Amanda Agosto
May 13, 2020
Everything was great Went in for a recall, but it was Everything was great Went in for a recall, but it was much worse Jeff took care of getting the part and having in installed. The tahoe stops as it Everything was great Went in for a recall, but it was much worse Jeff took care of getting the part and having in installed. The tahoe stops as it should Many thanks More
by paulmweideman
Other Employees Tagged: Jeff Mauldin
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