Ronnie Russell

I could not have been happier with my experience at Scott Clark Toyota! A little background... I had been searching for a specific vehicle for months and frequented many dealerships in my area. Some of Clark Toyota! A little background... I had been searching for a specific vehicle for months and frequented many dealerships in my area. Some of the sales reps I had met had been courteous and patient, some had been condescending and pushy. I have had some sales rep try to hide things about the cars I have looked at. I have had sales rep treat me like a child, trying to tell ME what I wanted and what should be important to me. I have seen it all in my three month car shopping experience. When I found the preowned vehicle I wanted at Scott Clark Toyota, I was not sure what my experience would be like but I was so pleasantly surprised! I was greeted by Jose Hernandez and right from the moment my husband and I met him we knew he was trustworthy, transparent, and respectful. He allowed me to do my close inspection on the vehicle without judgment or interruption. The vehicle was immaculate by the way. Jose was upfront and honest regarding any question I had. The vehicle price online was fair, trust me I had researched beforehand for the year, trim, mileage, etc. I was so happy at Scott Clark Toyota. Jose was the difference in the experiences I have had over the last three months. With a quality product like TOYOTA, and with an incredible person like Jose, Scott Clark was easily the best dealership I had encountered in the Charlotte area!!! More

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Paul Moore did an excellent job for me. I have bought 24 runners from him and one forerunner for my son. I have bought 24 runners from him and one forerunner for my son. More

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Very Helpful and knowledgeable took the car on a test drive it drove excellent thanks to the team at Scott Clark in Matthews. Will definitely be coming back for car service. drive it drove excellent thanks to the team at Scott Clark in Matthews. Will definitely be coming back for car service. More

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Great Service Great Selection & Great People, Everyone was So Nice💯 Didn't Take Long to See My DreCar🤘 was So Nice💯 Didn't Take Long to See My DreCar🤘 More

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Truck we wanted was in stock, which was not the case at other dealerships. I like the inside storage of the vehicles. other dealerships. I like the inside storage of the vehicles. More

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Efficient, courteous, careful, detailed, and thoughtful sales and financial employees made the process easy and fairly fast. We have great confidence in how the whole purchase experience was a painless as sales and financial employees made the process easy and fairly fast. We have great confidence in how the whole purchase experience was a painless as possible. If we didn't live so far away, this be an excellent and trustworthy dealership for us in the future. Who knows, maybe we will be back in a few years! More

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Nino was incredibly knowledgable and helpful! Helped to make the process seamless and enjoyable. Five star service, would 10/10 recommend! make the process seamless and enjoyable. Five star service, would 10/10 recommend! More

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I saw the car I was interested in online, and after a phone call to confirm that it was actually there, I made an appointment with one of the salesmen. This guy didn’t try to bs me. He told me about th phone call to confirm that it was actually there, I made an appointment with one of the salesmen. This guy didn’t try to bs me. He told me about the car, answered my questions, and confirmed the price. We made the deal and it couldn’t have gone better. Thank You Scott Clark Toyota. More

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This was the worst experience that I have ever had with a Toyota dealership. I have purchased over 14 Brand new Toyota Tacoma’s in the past, and never had a bad experience. As soon as I walked in the, I rece Toyota dealership. I have purchased over 14 Brand new Toyota Tacoma’s in the past, and never had a bad experience. As soon as I walked in the, I received dirty looks from two staff members and I was rushed to make a decision. Toyota’s bank is not Veteran friendly as I was asked to provide my DD214 in order to receive military discount. I sent them all sorts of proof that I am a Navy Veteran, including DOD ID card. They refused the card and DOD letter proving my service. The sales consultant and finance guy are good people and were very helpful. More

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Rashid and Ronnie were professional and friendly and knowledgeable. Very helpful. I would used them again. knowledgeable. Very helpful. I would used them again. More

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