Ronnie Rogers
Ronnie Rogers at Gatorland Toyota
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Ronnie Rogers

Collision Writer

Gatorland Toyota

2985 N. Main St.
Gainesville, FL 32609

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4.5
19 Reviews

Originally from Maine. Moved to Gainesville in 2018. I enjoy hiking, hunting and anything outdoor related. If you have any questions feel free to contact me!

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

Toyota Certified

4.5

19 Reviews

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19 Reviews of Ronnie Rogers

February 29, 2024

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Cost too much money for sample things. And the wait is really long....those are the two things that bother me most about you. More

by clintoncarroll06924
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Recommend Dealer
Yes
Feb 29, 2024

Gatorland Toyota responded

We are sorry to hear that you're unhappy with the cost of our services and the wait times. We strive to provide value and efficiency to our customers, and it's disappointing we didn't meet your expectations in these areas. Your feedback is important to us, and we will use it to improve our services. We appreciate your business!

January 10, 2024

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This dealership sold me a very bad car and I'm not happy at all More

by KOTAH6644
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Recommend Dealer
No

July 24, 2023

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Satisfactory customer service and timely delivery Welcoming environment for customers Making sure by asking if you are happy before you leave the premises More

by MESRAK.YARED
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Recommend Dealer
Yes

Other Employees Tagged: Iliana Mullins

Jul 24, 2023

Gatorland Toyota responded

We're glad to hear that you had a satisfactory experience with our customer service and that you found our environment welcoming. Our team is committed to providing timely service and ensuring our customers' happiness. Thank you for choosing our dealership, and if there's anything else we can do to enhance your experience, please don't hesitate to let us know. Have a wonderful day!

April 26, 2023

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Not sure if Gatorland Collision is part of Gatorland Toyota? Gatorland Toyota very kindly directed me to Collision. The Collision guys were the sweetest, most efficient, friendly folks you could find an More

by Smith.s.l
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Ramsby, Bryan Fisher, John O'Halloran, Jonathan Barrientos , I think it’s Ronnie but he has much longer beard and hair now so not sure

Apr 26, 2023

Gatorland Toyota responded

Thank you for sharing your positive experience with Gatorland Collision! We're glad to hear that Gatorland Toyota directed you to our collision department and that our team at Gatorland Collision provided you with exceptional service. We appreciate your kind words about our employees, who were described as the sweetest, most efficient, and friendly folks you could find anywhere. It's heartwarming to know that they were able to turn your unfortunate situation into a pleasant experience. We will be sure to celebrate their efforts and pass on your appreciation. Thank you for choosing Gatorland and for taking the time to share your feedback.

April 08, 2023

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Always a pleasurable visit. Keeps me informed of what needs to be done ahead of time and of cost to allow to plan ahead. More

by tap02d
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Recommend Dealer
Yes

Other Employees Tagged: Brett Valentine

Apr 10, 2023

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us. We are happy that you had a pleasant visit and that our team kept you informed of what needed to be done ahead of time and the associated costs. Thank you again for your feedback. We look forward to continuing to provide you with excellent service!

April 03, 2023

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Don't bother you will never get a straight or truthful answer from any of them. It has been a nightmare and will tell everyone to never use them. I was told from the beginning it wouldn't take more than a More

by jacobsenshannon2012
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Recommend Dealer
No

Other Employees Tagged: was told I would get a phone call midweek never got it I then called him three times without a return phone call. Also had an issue with the supervisorThe supervisor who's name is not listed

April 01, 2023

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Take to long to get the parts ,,took a month to get my parts then a week for the other parts More

by idguerra
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Ramsby

Apr 03, 2023

Gatorland Toyota responded

Thank you for taking the time to leave your feedback. We apologize for the delay in getting the parts needed for your vehicle. We're sorry for any inconvenience that this may have caused. At times, we may experience delays in getting parts due to circumstances beyond our control, such as supply chain issues or manufacturing delays. However, we understand that our customers rely on us to get the parts they need promptly. We appreciate your patience throughout this process, and we hope you're satisfied with the quality of the parts received. If there's anything else that we can do to assist you, please don't hesitate to let us know. We value your business!

January 28, 2023

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Service was excellent. Ian was very attentive to our needs. The video from Alex, the mechanic was very good. The mail communication was very much appreciated as well. Go Ga More

by CIN3
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Recommend Dealer
Yes

Other Employees Tagged: Ian Roberts

Jan 30, 2023

Gatorland Toyota responded

That's great to hear about your positive experience with the service team! Ian's attentiveness and the helpful video from Alex both show the commitment of the team to providing excellent customer service. It's also good to hear that the communication was appreciated. Thank you for choosing Gatorland and leaving such a positive review.

Jan 31, 2023

CIN3 responded

Leadership is changing the philosophy regarding the importance of those of us customers that come to them for trusted service. If we cannot trust a dealer with our service, we surely will not trust a dealer when we make our next new purchase. Go Gatorland!

December 30, 2022

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Even though the guys here were nice they do not keep you informed of what's going on. We were told 3 weeks to repair our car one piece was on back order so we understood more time was needed, but come on 8+ More

by Turnerm1985
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Recommend Dealer
No

November 28, 2022

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Paid attention to details,and worked with Progressive Insurance. Kept me informed weekly. Matched the white paint. Insisted on high standards by not reconditioning my damaged rim. Have ordered a new rim More

by everettkrug
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Recommend Dealer
Yes
Nov 28, 2022

Gatorland Toyota responded

We really appreciate you sharing your review of our service. Thank you!

1

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