Ronald Stevenson
Ronald Stevenson at Niello Volkswagen
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Ronald Stevenson | Page 6

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
78 Reviews
4.9

78 Reviews

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78 Reviews of Ronald Stevenson

October 27, 2023

Dealership Rating
Employee Rating

Ron was fabulous! He’s always so friendly and helpful. I’m really happy with my service. Although, when I went to the parts department to buy a couple spare quarts o More

by SYSTEMFAN40
Service Price Transparency
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Recommend Dealer
Yes

October 27, 2023

Dealership Rating
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Radiant. Outstanding. Noble. These are just a few words to describe my service advisor R.O.N. Stevenson. More

by SellsWalter
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Recommend Dealer
Yes

October 24, 2023

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I was very satisfied with the communication and he was able to get a part in sooner than expected so my repairs were completed without any impact on my schedule. More

by GENESIS.WESTER
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Recommend Dealer
Yes

Other Employees Tagged: Travis Cole

October 24, 2023

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Ron provided excellent service. He always goes above and beyond. I had a great experience with the service department More

by jshie51636
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Recommend Dealer
Yes

October 22, 2023

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This was my first experience at this dealership and I was amazed at the customer service I received. From the first phone call to my vehicle pick up, they kept me informed and were extremely thorough in lett More

by David@hhpools.com
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Recommend Dealer
Yes

Other Employees Tagged: Roger Bybee

Oct 26, 2023

Niello Volkswagen responded

Thanks for the recommendation, David! We really appreciate you taking the time to review your amazing service experience and we can't wait to serve you again in the future.

October 21, 2023

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Every moment of service from start to finish has been above and beyond my expectations! More

by kennyrkim
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Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano , It’s 5-star care and service at Neillo VW from my experience.

Oct 26, 2023

Niello Volkswagen responded

We're thrilled to hear we were able to go above and beyond for you, Kenny! Please let us know if there is anything we can assist you with in the future.

October 19, 2023

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Everyone is friendly and helpful. The waiting room and coffee are welcome. The service was done on time. More

by ramjunken
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Recommend Dealer
Yes
Oct 20, 2023

Niello Volkswagen responded

Ramjunkin, thank you for your feedback. We’re happy to hear that our team was friendly, helpful and had your vehicle done by the promised time. At Niello Volkswagen, we aim to provide every customer with a 5-star experience. Was there something we missed to lose that 5-star rating? We’d love to hear what we could do better next time. We appreciate your time and look forward to hearing from you. Thank you, Scott Russo, Service Manager.

October 12, 2023

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"Confident" is how I feel about having your service department service my vehicle. I know when my car is ready it will perform like new. More

by dpacka1
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Recommend Dealer
Yes
Oct 18, 2023

Niello Volkswagen responded

We're honored to hear that you have such confidence in our service department, and we appreciate your continued business. See you next time!

October 02, 2023

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Employee Rating

Very kind, they explained everything they would do and during the revision they detected that it was necessary to change the brakes. they offered me transportation More

by G.TELLEZ
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Recommend Dealer
Yes

October 01, 2023

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Ron took great care of me and my car in the shop early, I have no complaints. More

by Mike.J.Kiddy
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Recommend Dealer
Yes
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