Ron Marmolejos | Page 2

Very reliable staff and an exceptional waiting environment it is literally as if you were in a 5 start penthouse environment it is literally as if you were in a 5 start penthouse More

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They no longer provide a loaner car although they did drop me off and picked me up. I needed the head unit replaced for the third time and I thought it should have been done free of charge but I was char drop me off and picked me up. I needed the head unit replaced for the third time and I thought it should have been done free of charge but I was charged $500. One would think that Cadillac would have fixed the problem every time for free especially since the first time it was still under warranty. This should have been done under the lemon law but I don’t have the time nor patience to argue with the dealer/manufacturer on a hopeless cause. Also, when I bought the vehicle (new in 2016), I was promised 2 free complete detailing jobs for free. But this time I was told that the salesman and the manager told the service guy that they had only told me that they would provide 3 detailing jobs and that I would have to pay 50% for the job. It was already done so I didn’t even have a choice to discuss it with them. I know what I was told but I guess it was just a way to close the deal. I guess they didn’t ever intend to honor their agreement because I didn’t have it in writing. If they only agreed to 3, why did they already provide me with 5 free detailing jobs? More

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Professional Friendly Precise Timely Good Value Attentive Comfortable Waiting Room Ron M is the best! Value Attentive Comfortable Waiting Room Ron M is the best! More

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Service is always reliable, honest and efficient at Brogan Cadillac. The staff is courteous and knowledgeable. Brogan Cadillac. The staff is courteous and knowledgeable. More

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Ron is the best. He’s truthful and knows his stuff. I would highly recommend him to anyone. Great guy Great vibes…. He’s truthful and knows his stuff. I would highly recommend him to anyone. Great guy Great vibes…. More

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Service writers sincerely want to keep your car in top running condition. Service department personal are courteous and knowledgeable, and the department itself is very efficient, running condition. Service department personal are courteous and knowledgeable, and the department itself is very efficient, More

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Great experience. Ron was extremely helpful and took great care of me. My car was taken in for service right on time Ron was extremely helpful and took great care of me. My car was taken in for service right on time More

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Always treated with friendliness and professionalism. Kept informed of all service progress and costs.of services. Kept informed of all service progress and costs.of services. More

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The staff is pleasant and helpful. . they answered all your questions to the best of their knowledge. . they answered all your questions to the best of their knowledge. More

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The staff s very friendly and polite, but I am no very happy with the services, I didn’t get the full explanation of what they did. So I am not sure if they did happy with the services, I didn’t get the full explanation of what they did. So I am not sure if they did More

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