463 Reviews
Write a Review463 Reviews of Romeo Nissan
January 30, 2024
Everyone with whom I had contact was pleasant, professional and knowledgeable. The whole experience was a good one. If someone I know is interested in purchasing a Lexus, I would have no hesitati professional and knowledgeable. The whole experience was a good one. If someone I know is interested in purchasing a Lexus, I would have no hesitation in recommending Lexus of London, Jillian, Romeo, and Corey. More
Other Employees Tagged: Dale Craig, Jillian Cook , Corey Cohen
January 02, 2024
I have always had a wonderful experience with Lexus of London - that is why this is car number 5! London - that is why this is car number 5! More
Other Employees Tagged: Kevin Gittens , Jordan Cohen
December 22, 2023
Romeo & Shanna at Lexus of London are beyond exemplary in their field. They ALWAYS take care of my dad, and our family's cars as if they were their own. We are welcomed there with smiles, treated with kindne their field. They ALWAYS take care of my dad, and our family's cars as if they were their own. We are welcomed there with smiles, treated with kindness and their transparency, effectiveness and honesty come second to none. Anyone in the car business needs to take a note from these people and this dealership, this is how to do business. Thank you Romeo & Shanna for absolutely everything. More
Other Employees Tagged: Shanna McQuarrie
December 12, 2023
Jillian Cook is great at what she does . ... and that is selling cars! She's professional, knowledgeable and very helpful answering any questions we had. Jillian is polite and always gre ... and that is selling cars! She's professional, knowledgeable and very helpful answering any questions we had. Jillian is polite and always greeted us with a huge smile. It was a pleasure dealing with her and in the future she will be our go to person. More
Other Employees Tagged: Jillian Cook
December 12, 2023
Romeo is a great Service Manager and my go to person when I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. I need help. I've known Romeo for over ten years and I can truly say he is the backbone of the Lexus Dealership. More
Other Employees Tagged: Dale Craig, Jillian Cook
December 11, 2023
Service team is excellent, Heather Broderick really looked after me during my appointment and reviewed any issues before proceeding looked after me during my appointment and reviewed any issues before proceeding More
Other Employees Tagged: Dale Craig, Shanna McQuarrie, Heather Broderick
November 23, 2023
Back end support for the front line staff has to greatly improved. The dealership has not kept with the sales volume improved. The dealership has not kept with the sales volume More
Other Employees Tagged: John Rossini, Jack Ji, Rick Watson, Heather Broderick
November 23, 2023
Lexus of London "Service Dep't" is outstanding. Romeo Nissan is always professional, friendly and accommodating. The work performed on my vehicle was carried out with precision, care and attention Romeo Nissan is always professional, friendly and accommodating. The work performed on my vehicle was carried out with precision, care and attention to detail. It is evident that their technicians are skilled and dedicated to delivering top-notch service. Their transparency and willingness to communicate effectively instills a great deal of confidence in the dealership and the service team. The fact that my vehicle was returned to me in impeccable condition further demonstrates the commitment to customer care that sets their establishment apart. In addition to the technical proficiency, the courtesy and friendliness displayed by their entire Service and Parts staff contributed significantly to my positive experience. It is refreshing to encounter a team that values customer care as much as technical expertise. Shanna McQuarrie is a great addition to the Service advisor team and communicates very well. She kept me fully informed throughout this transaction. More
Other Employees Tagged: Shanna McQuarrie
November 20, 2023
I've been dealing with this Dealership for 27 years. I always get first class service from the time I get there and get out of my car to when I get back in my car to leave. My car is always better, driv I always get first class service from the time I get there and get out of my car to when I get back in my car to leave. My car is always better, drives better, looks better and feels better. Even the person doing the car wash pays attention to detail. My service Rep Shanna always makes me feel important and is very personable. Romeo Nissan always makes me feel that Lexus has my back and will do whatever is necessary to please me and get the job done. I'm very happy for choosing Lexus!!! More
Other Employees Tagged: Shanna McQuarrie
November 15, 2023
Every service appointment that I have had so far has gone well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner c well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner car for the day, and both were very helpful. Highly recommend this dealership, and the service staff here! More
Other Employees Tagged: Dale Craig, Shanna McQuarrie, Heather Broderick