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Roger Waugh
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Roger Waugh | Page 2
Sales Manager
Smith Motor Sales of Haverhill Inc
420 River St
Haverhill, MA 01832
218 Reviews
Dealership Experience
17 yrs, 11 mos
Industry Experience
23 yrs, 11 mos
218 Reviews
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218 Reviews of Roger Waugh
January 17, 2024
A very good dealership with people that really care. Felt very comfortable and no pressure at all Felt very comfortable and no pressure at all More
by alan31
Verified CustomerOther Employees Tagged: Ben Coppola, Brockton Payette, Loren Goldstein, Craig Tedeschi
Helpful 
December 14, 2023
I feel the customer service is very good. Always friendly, respectful, polite. Only thing I’m didn’t give it five stars for because one time I drop off my car there and I believe I got a dent Always friendly, respectful, polite. Only thing I’m didn’t give it five stars for because one time I drop off my car there and I believe I got a dent from there when I picked it up. More
by RACHIDAJOUBEIR1996
Other Employees Tagged: Nicholas Klinger, Dave Penny , Roger sales rep.
November 27, 2023
very attentive, very informative and an overall great experience at this dealership. Love the car experience at this dealership. Love the car More
by jjdibello4
Other Employees Tagged: Loren Goldstein , Randy Wheeler
November 16, 2023
Love the family atmosphere where they care about each customer. The service is over the top and that is the case with every employee that I interacted with. Craig is #1 but also the techs that come out t customer. The service is over the top and that is the case with every employee that I interacted with. Craig is #1 but also the techs that come out to consult and the young man at the checkout counter are all part of a well-oiled team and operation. Absolute pleasure to do business with them all. More
by CLAIR.CUSHMAN
Other Employees Tagged: Loren Goldstein, Craig Tedeschi , Randy Wheeler
November 04, 2023
I recommend it to my friends and family. Excellent service. I'm going to buy another car for my wife soon. Excellent service. I'm going to buy another car for my wife soon. More
by EDWIN CASTILLO
Other Employees Tagged: Brockton Payette, Loren Goldstein , Randy Wheeler
October 25, 2023
The service department at Smith Motors is absolutely top rate! The reason I drive a Mercedes is because of Smith Motors and your commitment to a good customer service. rate! The reason I drive a Mercedes is because of Smith Motors and your commitment to a good customer service. More
by alan31
Other Employees Tagged: Ben Coppola, Brockton Payette, Loren Goldstein, Craig Tedeschi
October 12, 2023
They always take customers first from Sales to Service! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! Goes above and beyond. Great communication! Can't say enough about this dealership! Always satisfied! More
by RIKER705
Other Employees Tagged: Ben Coppola, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny
October 03, 2023
The staff were helpful and communicative! I appreciated the updates and text reminders. Glad they were open Saturday for pick up. I appreciated the updates and text reminders. Glad they were open Saturday for pick up. More
by Bellebean7
Other Employees Tagged: Ben Coppola, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny
September 30, 2023
I was very happy with those involved in my transactio from the beginning to the end. from the beginning to the end. More
by GLENG100
Other Employees Tagged: Brockton Payette, Loren Goldstein
September 30, 2023
Nicholas and the team of technicians displayed exceptional skills by promptly diagnosing and resolving the issue with my vehicle. Their professionalism is greatly appreciated. exceptional skills by promptly diagnosing and resolving the issue with my vehicle. Their professionalism is greatly appreciated. More
by saadjhonny
Other Employees Tagged: Ben Coppola, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny
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