Roger Menn | Page 25

I'm a first time buyer and have been to other dealerships prior to coming to Orange Buick, GMC. I could have bought from Carl Black which is 5 miles from my house to replace my Volvo XC90,but looking over t prior to coming to Orange Buick, GMC. I could have bought from Carl Black which is 5 miles from my house to replace my Volvo XC90,but looking over the Orange inventory of trucks and SUVs, Roger Menn, one of the sales representatives was very helpful in assisting my wife and I with a vehicle selection. His indepth knowledge of the product and his patience he showed while we test drove about 3-4 diffrent vehicles was outstanding. I finally made a decision to purchase the Sierra 1500, since an SUV wasn't what we needed and since we needed two cars in the household I purchased the 2012 Buick Verano in which I was very surprised as the quality of the vehicle. I met Steve, one of the sales managers that was very helpful in closing the deal and getting what my wife and I wanted. I also had an opportunity to meet Jake in the service department and Bill Murdock who were very helpful in explaining the car service process. TO THE DEALERSHIP OWNER: All and all, this was a very good transaction, my wife and I are fully satisfied. Even though the price of the vehilces was fair and reasonable, the bottom line for me to come back and continue busieness with your dealership, is Character and Integrity of your personnel. I would strongly recommend that the Owner of the dealership be more hands on with the customer, not once during my transactions did I ever see him/her. More

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I really don't like to shop for a car,but Roger made it a I really don't like to shop for a car,but Roger made it a very pleasant experience. He was very helpful without being pushy. When I picked the car I really don't like to shop for a car,but Roger made it a very pleasant experience. He was very helpful without being pushy. When I picked the car up, he made sure I knew how everything worked. He went the extra mile. More

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