Rodney Rogers
Rodney Rogers at Herb Gordon Subaru
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Rodney Rogers | Page 16

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of Rodney Rogers

January 08, 2019

Dealership Rating
Employee Rating

They repaired the power steering rack I have a 2011 Subaru wrx and I don’t normally let just any random person work on my car but I trusted them because they have a technician that special More

by Brad2499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2019

Herb Gordon Subaru responded

We're so glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2019

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Employee Rating

Going above and beyond Really went out of their way to personally buff out some scratches on my car. It was past closing but they took the time to give excellent service. Th More

by oeh19246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

Jan 11, 2019

Herb Gordon Subaru responded

Thanks for your positive review and recommendation of our dealership! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2018

Dealership Rating
Employee Rating

Service Everyone is very helpful and they let you know who to speak to to get the assistance you need. They’ve always finished on time for me and sometimes ah More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

Herb Gordon Subaru responded

We appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 03, 2018

Herb Gordon Subaru responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2018

Dealership Rating
Employee Rating

Amazing Service Every single time i go into Subaru in Silver Spring i am impressed with the service. Rodney has been my service advisor for quite some time and he goe More

by Juanyg09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2018

Herb Gordon Subaru responded

Thanks so much for the great review! We really appreciate your business and look forward to seeing you on your next visit!

September 27, 2018

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Employee Rating

Great every time! Service providers are always friendly and go the extra mile to make you feel great about the service you are getting. They are quick, respectful, and More

by rachelb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

Oct 10, 2018

Herb Gordon Subaru responded

Rachel, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Herb Gordon Subaru

September 14, 2018

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Employee Rating

excellent service quick turnaround on the service.initial thought was i was going to be there for about an hr but they finished oil change,tire rotation,wash and inspec More

by yao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2018

Herb Gordon Subaru responded

Yao, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru. Thank you and we hope to be of service to you again!

August 30, 2018

Dealership Rating
Employee Rating

Quick and painless I had a routine oil change, tire rotation, multi point inspection and was in and out in 45 minutes. No upsells or any other nonsense. I always try to More

by Crosstrekker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Herb Gordon Subaru responded

Thank you for sharing your positive service experience! We are glad we could get you back on the road so quickly. We sincerely value your business and look forward to your next visit! Take care!

August 15, 2018

Dealership Rating
Employee Rating

Excellent customer service The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and More

by EHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2018

Herb Gordon Subaru responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2018

Dealership Rating
Employee Rating

Windshield replacement and routine service Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine s More

by Forester1264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2018

Herb Gordon Subaru responded

Hi there! We're so happy Rodney was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2018

Dealership Rating
Employee Rating

Excellent Service w/Professional Staff No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professio More

by LARRYLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vitaliy Khlebnikov

Aug 06, 2018

Herb Gordon Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! If you're ever in need of more help, please let us know! Take care!

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