Rodney Rogers | Page 16
Service Advisor
Herb Gordon Subaru
3161 Automobile Blvd
Silver Spring, MD 20904
175 Reviews
Write a Review175 Reviews of Rodney Rogers
January 08, 2019
They repaired the power steering rack I have a 2011 Subaru wrx and I don’t normally let just any random person work on my car but I trusted them because they have a technician that special I have a 2011 Subaru wrx and I don’t normally let just any random person work on my car but I trusted them because they have a technician that specializes in wrx and sti. More
January 07, 2019
Going above and beyond Really went out of their way to personally buff out some scratches on my car. It was past closing but they took the time to give excellent service. Th Really went out of their way to personally buff out some scratches on my car. It was past closing but they took the time to give excellent service. This was the first Subaru I have ever purchased and the customer service has been stellar. I would highly recommend Herb Gordon Subaru. More
Other Employees Tagged: Michael Goodman
November 28, 2018
Service Everyone is very helpful and they let you know who to speak to to get the assistance you need. They’ve always finished on time for me and sometimes ah Everyone is very helpful and they let you know who to speak to to get the assistance you need. They’ve always finished on time for me and sometimes ahead of schedule. More
October 20, 2018
Amazing Service Every single time i go into Subaru in Silver Spring i am impressed with the service. Rodney has been my service advisor for quite some time and he goe Every single time i go into Subaru in Silver Spring i am impressed with the service. Rodney has been my service advisor for quite some time and he goes above and beyond every single time. He keeps me updated with the status of my car and tries to get me out as soon as possible. He is extremely professional. Not to mention the donuts the have in the waiting area. Really recommend this dealership! More
Other Employees Tagged: Rodrigo Andrade, Vitaliy Khlebnikov
September 27, 2018
Great every time! Service providers are always friendly and go the extra mile to make you feel great about the service you are getting. They are quick, respectful, and Service providers are always friendly and go the extra mile to make you feel great about the service you are getting. They are quick, respectful, and look out for your wallet when they can! Always have a great experience when I come here. More
Other Employees Tagged: Michael Goodman
September 14, 2018
excellent service quick turnaround on the service.initial thought was i was going to be there for about an hr but they finished oil change,tire rotation,wash and inspec quick turnaround on the service.initial thought was i was going to be there for about an hr but they finished oil change,tire rotation,wash and inspection in less in 45min.cool customer service btw.great job guys👍🏾 More
August 30, 2018
Quick and painless I had a routine oil change, tire rotation, multi point inspection and was in and out in 45 minutes. No upsells or any other nonsense. I always try to I had a routine oil change, tire rotation, multi point inspection and was in and out in 45 minutes. No upsells or any other nonsense. I always try to work with Rodney, and he’s great. The dealership is also very good for getting some work done. Free WiFi, donuts, coffee, and a quiet upstairs room with desks. I never used to get service done at dealers but Herb Gordon Subaru is worth it. More
August 15, 2018
Excellent customer service The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and are very efficient smd thorough at checking out your car. You can also text your service rep any time and they will help you navigate what you might need. More
August 08, 2018
Windshield replacement and routine service Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine s Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine service and a fix to my Bluetooth system while I was there. More
August 03, 2018
Excellent Service w/Professional Staff No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professio No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professional service I always receive. The customer service reps, especially Vitaley, are candid, honest and make getting your vehicle serviced as painless as possible. More
Other Employees Tagged: Vitaliy Khlebnikov