Rocky Rodriguez | Page 47

Friendly fast car buying experience Met with Kyle Samples and told him what we were looking for. Got no pressure but friendly service to include test driving multiple vehicles. Met our o Met with Kyle Samples and told him what we were looking for. Got no pressure but friendly service to include test driving multiple vehicles. Met our offer and completed the deal in minimal time. More

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Excellent Amazing service from start to finish. They worked with us on absolutely everything we needed and we got a great deal on our trade in. Everyone was ext Amazing service from start to finish. They worked with us on absolutely everything we needed and we got a great deal on our trade in. Everyone was extremely polite and went out of their way to help us feel welcome and taken care of - thank you!!! More

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Hard working team. Derek helped us get into the 4runner that we found online. The 4runner was priced right and the team all worked to get the payments that we could affo Derek helped us get into the 4runner that we found online. The 4runner was priced right and the team all worked to get the payments that we could afford. More

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Dealership went above and beyond my expectations. I bought my vehicle and the extended warranty from Rocky Mountain Auto Brokers almost 4 years ago. The car has been great but after about 3 years of I bought my vehicle and the extended warranty from Rocky Mountain Auto Brokers almost 4 years ago. The car has been great but after about 3 years of owning the vehicle, I started to have some mechanical issues with my car. (The vehicle is now twelve years old.) After taking the vehicle and having it worked on many times for the same problem in my home town, the car was still not repaired. It was a huge frustration to have to continually take my car in to the mechanics and each time after a few days the dash lights would come on again telling me the problem had not been repaired. After speaking with Rocky, he had me bring the vehicle back to Colorado Springs and he had the mechanics there repair it. He made all the phone calls for me and helped with coordinating me getting another vehicle to drive while my car was being repaired. Rocky contacted me regularly to let me know what the status was on my car. I got my car back this past Friday and it seems to be repaired. The dash lights have not come back on and it now runs great. When I went to pick up my car, Rocky had the car washed and shined up. It was spotless. Rocky walked out to the car with me and I mentioned how dim my headlights were, they had a thick film on them. Rocky asked me if I could wait another 15 minutes. I said ok. He took the car to the back and the guys cleaned up my headlights, so the film was gone. I bought this car almost 4 years ago and they still helped me out in getting it repaired and made my life much easier. To me that is commitment, loyalty and fantastic customer service. I highly recommend this dealership for your next car purchase. More

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Pretty fast! Friendly, got everything done fast, worked hard to get us into something. Got a great deal, with very low miles. I'm leaving very happy!!!!!!! Friendly, got everything done fast, worked hard to get us into something. Got a great deal, with very low miles. I'm leaving very happy!!!!!!! More

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Covered up rust Bought a 2012 Pathfinder Le roughly 6 months ago (60k miles, appeared to be good condition). Vehicle has extensive rust damage where the Nissan dealer Bought a 2012 Pathfinder Le roughly 6 months ago (60k miles, appeared to be good condition). Vehicle has extensive rust damage where the Nissan dealership is unable to perform an alignment because pieces are rusted through. They showed me under the vehicle and the rust was spray-painted over. Chain grinding sound from the engine between 2-3k RPM's within 5 months of owning the vehicle. All the shocks/struts need to be replaced as well as the belt tensioner and idler pulley all because of rust. Now I am spending thousands to replace parts that have been eaten away by rust. Electronic issue as well that I have not diagnosed inside the car where the driver controls are unable to close one of the back windows (can open though). Needless to say extremely unhappy with this purchase (22ish thousand on supposedly a good car with very expensive rust issues and mechanical issues shortly after buying). If you go to google reviews you can find "Shannon Thammasiene's" post where she had the same issue as mine and rust was just spray-painted over to cover it. More

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Great Experience! Derek was great! We were buying a van that had some problems and it needed to be in the shop. Derek would call each day to give us an update on the Derek was great! We were buying a van that had some problems and it needed to be in the shop. Derek would call each day to give us an update on the progress. It ended up taking almost 2 weeks to get everything squared away on the van but it was worth it! Thanks for the great experience! More

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5 stars for Rocky Rocky worked with us when there was a problem to make sure everything was worked out and we were happy customers in the end. He worked quickly and had Rocky worked with us when there was a problem to make sure everything was worked out and we were happy customers in the end. He worked quickly and had answers for us fast. Rocky stayed in contact with me the entire process until the problem was solved. It was wonderful that the GM himself cares enough to reach out to a costumer to see a problem through. It just shows what a great dealership this is. I recommend you buy your next car here! More

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Amazing experience Thank you Rocky Mountain Auto Brokers for an amazing experience in purchasing a vehicle with you. The process was quick while maintaining a sress free Thank you Rocky Mountain Auto Brokers for an amazing experience in purchasing a vehicle with you. The process was quick while maintaining a sress free environment My sales broker Derek and managers did what ever it took to get me Into the vehicle I wanted, Derek even drove almost 400 miles to pick me up so that I was able to get my new truck. I would recomend them to anyonee. Thanks a million guys.!!! More

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Informative fast and friendly Great place treat you nice and will give you a good deal will work with you to fit your needs all around a good dealership Great place treat you nice and will give you a good deal will work with you to fit your needs all around a good dealership More

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