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Rocky Hernando

Overview Reviews (186) Inventory (176)

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Rocky Hernando

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Rocky Hernando | Page 18

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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5.0

186 Reviews

Overview Reviews (186) Inventory (176)

Dealership Experience

5 yrs, 4 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

Spanish

5.0

186 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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186 Reviews of Rocky Hernando

November 09, 2022

Dealership Rating

Employee Rating

Wonderfull experience . Quick and streamline process . i was impressed by staff professional behavior . Over all a great decision from my end to buy my Honda pilot Quick and streamline process . i was impressed by staff professional behavior . Over all a great decision from my end to buy my Honda pilot More

by Rohit

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rick Kossakoski, James Landon

Helpful 0

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Nov 09, 2022 -

Liberty Honda responded

Rohit, Thanks for taking the time to leave such a nice review. I'm glad you enjoyed the process and are enjoying your Pilot.. If we can be of further assistance let us know. Thanks again Mike P General Manager

November 06, 2022

Dealership Rating

Employee Rating

Quick, efficient and thorough. Completed the deal in a reasonable time. Great experience! Thank you. Completed the deal in a reasonable time. Great experience! Thank you. More

by Kellybilodeau

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amnon Udi

Helpful 0

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Nov 07, 2022 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Plummer

Nov 09, 2022 -

Liberty Honda responded

Thanks for the kind words Kelly. I'm glad you enjoyed your purchase experience. Please let us know if we can help with anything in the future Mike

November 01, 2022

Dealership Rating

Employee Rating

One of the most pleasant car buying experiences we've had. Entire staff was excellent. Absolutely no pressure or hard-shell tactics. Highly recommend Liberty Honda. had. Entire staff was excellent. Absolutely no pressure or hard-shell tactics. Highly recommend Liberty Honda. More

by ggalanto

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marissa Monte , John Cunningham

Helpful 0

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Nov 01, 2022 -

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Plummer

October 31, 2022

Dealership Rating

Employee Rating

The team at Liberty Honda made my recent car purchase easy. They were friendly and knowledgeable. I will recommend to family and friends. easy. They were friendly and knowledgeable. I will recommend to family and friends. More

by Seaglass

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Plummer , Luis Adorno

Helpful 0

Report | Print

Oct 31, 2022 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Plummer

October 30, 2022

Dealership Rating

Employee Rating

Rick, our salesman was prompt, courteous and informative, as well as the sales manager, Rocky. Our transaction went seamlessly. as well as the sales manager, Rocky. Our transaction went seamlessly. More

by Tabas81481

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rick Kossakoski

Helpful 0

Report | Print

Oct 31, 2022 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Mike Plummer

October 30, 2022

Dealership Rating

Employee Rating

Justin was wonderful and very knowledgeable about my new car. Rocky was very personable and fast with the paper signing. Very efficient! car. Rocky was very personable and fast with the paper signing. Very efficient! More

by Pattybeebe

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Dingle

Helpful 0

Report | Print

Oct 31, 2022 -

Liberty Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Plummer

October 29, 2022

Dealership Rating

Employee Rating

Liberty Honda was excellent to work with and was right on top of everything from first contact to pickup. The staff did an excellent job keeping me informed throughout the process. top of everything from first contact to pickup. The staff did an excellent job keeping me informed throughout the process. More

by Vinnys

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Caitlin Conley, Justin Dingle , Maria Reyes

Helpful 0

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Oct 31, 2022 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Plummer

October 25, 2022

Dealership Rating

Employee Rating

I really enjoyed the atmosphere. Everyone I interacted with was very friendly and welcoming. They took their time to meet and listen to me with the goal of helping me friend the vehi Everyone I interacted with was very friendly and welcoming. They took their time to meet and listen to me with the goal of helping me friend the vehicle I wanted. More

by Adorno93

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Caitlin Conley , Rick Kossakoski

Helpful 0

Report | Print

Oct 25, 2022 -

Adorno93 responded

The entire experience was very welcoming, honest, and easy. Every person I interacted with was friendly and I felt important and taken care of. A big thank you!

October 21, 2022

Dealership Rating

Employee Rating

Very good at working for what we needed in purchasing our vehicle above and beyond vehicle above and beyond More

by jdesch1960

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Justin Dingle , Rick Kossakoski

Helpful 0

Report | Print

Oct 21, 2022 -

Liberty Honda responded

October 15, 2022

Dealership Rating

Employee Rating

Dealership did a great job with my car purchase. Caitlin and Rick were very helpful throughout the process ordering and delivery. Caitlin and Rick were very helpful throughout the process ordering and delivery. More

by evanriesbeck

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Caitlin Conley , Rick Kossakoski

Helpful 0

Report | Print

Oct 17, 2022 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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Rocky Hernando | Page 18

Business Manager

Liberty Honda

186 Reviews of Rocky Hernando

Dealership Inventory (176 Vehicles)

Had a great experience?Spread the word.

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