Rocco Jackintelle | Page 2

Really good experience and treatment from everyone that works there, I will be going back works there, I will be going back More

by FABIANAMUA Verified Customer Verified Customer

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Had a great experience here at miami lakes Automall everything was first class I have nothing bad to say grade a experience definitely recommending my friends and family thanks again everything was first class I have nothing bad to say grade a experience definitely recommending my friends and family thanks again More

by GGLG3J Verified Customer Verified Customer

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I went in with the vehicle in mind already. Transaction was somewhat smooth but what’s upsetting is that after the purchase of the vehicle, hours later the battery died. I had to call for roads Transaction was somewhat smooth but what’s upsetting is that after the purchase of the vehicle, hours later the battery died. I had to call for roadside assistant to get a jump. Next day, in the morning sure enough the battery again was dead and had to get another jump in order to go back to the dealer and have the battery replaced. This to me is a huge client service break as “they had done their inspection to all used vehicle” to make sure it’s ready for selling. Since they already knew I went in wanting this vehicle, there was very little effortless in the transaction, I was an easy client in and out. On top of that, my mistake and I overlooked at the time of test driving the SUV, the glove compartment was broken. The handle/door came right off when I opened it the following day. Again, where was this during their “inspection”. I told this to the person who assisted ne with the sale and he said he was going to talk to the manager…weeks have gone by and no response. The part to replace with ford cost 500 dollars. Even though this was an oversight on my end, they need to take full responsibility. Make note this will be reported to the BBB. Finally, the financing person told me that each vehicle they sell “automatically” comes with LoJack and interior and paint warranty. Again, my mistake for signing quickly but the after I read the papers it clearly states on their print that this is OPTIONAL and at no given moment a requirement for the sale/transaction. This easily could have put me right under $240 monthly payment I wanted but RJ insisted it’s part of the vehicle being sold. Honestly only reason I went her is because it’s where the car I wanted was being sold. First and last I use them. More

by Rna1187 Verified Customer Verified Customer

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The service the terrible. They don't try to help and they is really rude. The finance manager was disrespectful and got up and walk towards us. We felt really threatened. is really rude. The finance manager was disrespectful and got up and walk towards us. We felt really threatened. More

by DCRAWFORD5001 Verified Customer Verified Customer

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Manager was very helpful I’m coming back to see the manager to do my services again but the technician i had dealt with was unprofessional and trying to upsell me which i knew he was going to do but th manager to do my services again but the technician i had dealt with was unprofessional and trying to upsell me which i knew he was going to do but the manager took care of it More

by chris_perera Verified Customer Verified Customer

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seamless service, professional, minimum hassle, awesome prices. going back because of how friendly the stuff was! great job! thank you! prices. going back because of how friendly the stuff was! great job! thank you! More

by MAX29 Verified Customer Verified Customer

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