Rocco Jackintelle
Rocco Jackintelle at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
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Rocco Jackintelle | Page 2

Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.3
16 Reviews
4.3

16 Reviews

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16 Reviews of Rocco Jackintelle

April 16, 2022

Dealership Rating
Employee Rating

Really good experience and treatment from everyone that works there, I will be going back More

by FABIANAMUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 07, 2022

Dealership Rating
Employee Rating

Had a great experience here at miami lakes Automall everything was first class I have nothing bad to say grade a experience definitely recommending my friends and family thanks again More

by GGLG3J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 23, 2022

Dealership Rating
Employee Rating

I went in with the vehicle in mind already. Transaction was somewhat smooth but what’s upsetting is that after the purchase of the vehicle, hours later the battery died. I had to call for roads More

by Rna1187
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 24, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for sharing your experience with us. To help our sales leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@miamilakesautomall.com or responding directly to this review. We hope to hear back from you soon.

Mar 24, 2022

Rna1187 responded

Rene Arguello, email is RNA1187@yahoo.com. The glove compartment in the vehicle I bought was fully broken! When I told the sales person after buying the vehicle, he said he would have the mechanic look at it. Realizing that it CANNOT be fixed and needed to be exchanged, he was going to talk to the manager seeing that the entire glove compartment from Ford needed to be bought. There has been no resolution. Also, when RJ was finalizing my sale, I asked if the two warranty and LoJack were obligated. His response were “they come with the vehicle”. It was an oversight on my end and I was rushing because I had my kids with me but when I read the contract for the paint warranty it reads in the fine prints that the service is optional and not to be considered as part of the sale/purchase of the vehicle. I wanted my payments to be under 240 and it would have been if the warranties were not added. That is not correct sale practice as IT IS optional. I need a resolution for my glove compartment and how to go on about these warranty for paint interior and key replacement when I don’t need them. This sale practice is unacceptable.

Mar 24, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for supplying your contact information and additional feedback. We have forwarded everything to the team who will be contacting you directly. All the best.

January 25, 2022

Dealership Rating
Employee Rating

The service the terrible. They don't try to help and they is really rude. The finance manager was disrespectful and got up and walk towards us. We felt really threatened. More

by DCRAWFORD5001
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 25, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention. Our executive leadership team would like to speak with you about your recent experience with us. In order for them to get in touch with you successfully, please provide us with your full name, contact information, and nature of any concerns to social@miamilakesautomall.com. Hope to hear back from you soon.

Jan 25, 2022

DCRAWFORD5001 responded

Darrell Crawford 786-953-3989

Jan 25, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much, Darrell. I have forwarded your contact details to the team and they will be reaching out to you as soon as they are available to do so. Be well.

January 20, 2022

Dealership Rating
Employee Rating

Manager was very helpful I’m coming back to see the manager to do my services again but the technician i had dealt with was unprofessional and trying to upsell me which i knew he was going to do but th More

by chris_perera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 20, 2022

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

December 22, 2021

Dealership Rating
Employee Rating

seamless service, professional, minimum hassle, awesome prices. going back because of how friendly the stuff was! great job! thank you! More

by MAX29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 22, 2021

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

2

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