Rocco Auriemma

Verry, verry, bad experience at this dealership. Rude, thieving people. If you decide to use this dealership, be very careful. Make sure you read EVERYTHING on the contract before you sign. Don't le Rude, thieving people. If you decide to use this dealership, be very careful. Make sure you read EVERYTHING on the contract before you sign. Don't let that finance manager use is thieving tactics on you. They are really good at it. After all, its their job. I was lulled into a friendly atmosphere, offered coffee, jokes, then got stabbed in the back. After complaining about the treatment I suffered, the General Manager called me a little xxxx right in the showroom and in front of customer and other employees. Costumers actually got up and left from being uncomfortable watching what this dealership did to me. I tried to wright a review for this place, and my access was denied. Imagine that? This car was so overpriced, I threatened to call the Better Business Burau and that finance manager offered me $4000. 00 to, as he said, "make this go away." This review has been posted on someone else's computer because my access to the website was denied. Low-life car dealers work at Paramus Hyundai, go someplace else. Good luck. More

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This review had to be written on a friends computer because when I went to their website, Paramus Hyundai denied my access and does not want to to post a review. The very worst dealership in New Jersey because when I went to their website, Paramus Hyundai denied my access and does not want to to post a review. The very worst dealership in New Jersey. Thieves and unprofessional people work there. The finance manager took advantage of an old man and publicly humiliated me. I never bought a car before and was naïve about the tactics of car dealers. I bought a car, tricked into signing, and wound up paying $12,000.00 over list price. Not a typo, 12,000.00 over list. When I asked the General manager to show me the the extras from the contract that added up to $12,000.00 over list, he told me to see the finance manager. When I explained I lost trust in this man for over charging me 12,000.00 over list and would like to talk to someone else, the General manager, in front of other costumers and employees then called me "a little sh8t." I was embarrassed and humiliated and still bothered by such treatment. Even subtraction dealers fees, taxes, and interest, only came to $3000.00 but still $9,000.00 over list. I insisted of being shown how I paid $12,000.00 over list till the finance manager offered me $4000.00 to as he said, "make this go away. I would have agreed, but I would have to sign now, but get paid in six weeks. I said, pay me now, and yes, this will go away, but wouldn't' do that. Also, the name the finance manager used, was really not his name. Why? This place is full of liars and thieves with no soul. Even cooperate wouldn't even take my call after I told them the story. I am calling the tax fraud number because of the fake name. Who knows, that finance manager might be holding back taxes. This is not over, lawyers are involved now. I know I wont get money back, but I want people to know so it may not happen to them. I will be writing reviews about Paramus Hyundai on many other computers, because as I said, my access is denied because this dealership does not want this kind of story out. Also, when I do get to read other reviews, its always the same thing. Thieve, liars, and terribly professionalism. this is actually the short version of this story, but like I said, a had to use a friends computer and I don't want to abuse the time. More

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On August 31, 2023, I bought a car from Hyundai in Paramus NJ. This dealership not only took advantage of me and my old age, but the General Manager called me a "little s8it" when I questioned him as Paramus NJ. This dealership not only took advantage of me and my old age, but the General Manager called me a "little s8it" when I questioned him as to why my car was $12,000.00 over list price. Also, the finance manager used a different name during our deal, then his name actually was. Why? Although I accepted being tricked into signing an overpriced vehicle, that was my mistake, however all I wanted to know, what on the contract added up to such an overcharge. Dealer fees, taxes, interest, and other miscellaneous charges added up to only $3000.00. Still, where did the rest of the $9,000.00 over list price come from? After persisting on knowing how the price I paid for the car was so far over the list price, the finance manager then offered me $4000.00 to, as he said, "make this go away," however I would have to sign a waver saying I would not complain to the Better Business' Bureau or to Hyundai. However, after signing, I would have to wait six weeks to get the money. At this point, I had no trust in the dealership or anyone one working there. Again, I need to use other peoples computers to write this review because the Hyundai has blocked me from there website. DO NOT USE Hyundai of Paramus. They are evil xxxxx that call customers names and publicly embarrass coustmoors. More

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The best car dealership/customer service I've ever worked with. I appreciate the authentic, friendly and professional relationship I have with my #1 Sales Rep. Iggy Barreto, three years strong. This time I with. I appreciate the authentic, friendly and professional relationship I have with my #1 Sales Rep. Iggy Barreto, three years strong. This time I worked with Finance Manager Brian Gombocz, who worked hard to get me the best deal on a gorgeous 2023 Santa Fe XRT in Calypso Red!!! Truly THE BEST experience!!! More

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My salesperson Iggy Bareto was excellent could not have asked for a better experience! I have been leasing cars for many years prior andhave never walked away so pleased. The crew and owners were so help asked for a better experience! I have been leasing cars for many years prior andhave never walked away so pleased. The crew and owners were so helpful and HONEST all the way through the process. Best sales and service ever! Do not walk, but run to see Iggy!!😊☺️ More

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Paramus Hyundai took good care of me once again! Iggy is the Man, Good Guy and Great Salesman. Sold me 3 cars so far! 3rd time was a Charm considering the Supply Challenges. Rocco also help me o Iggy is the Man, Good Guy and Great Salesman. Sold me 3 cars so far! 3rd time was a Charm considering the Supply Challenges. Rocco also help me out Tremendously! Kuddos Guys. More

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Stressful Horror ShowStay away from their Service Stressful Horror Show Stay away from their Service Department No one knows what they’re doing Stressful Horror Show Stay away from their Service Department No one knows what they’re doing More

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I bought a 2021 HYUNDAI SONATA HYBRID/SEL On 4/4/2021 from Paramus Hyundai. Here is my experience with The General Manager Rocco Auriemm and sales Manager John Sweeney. My cell phone keeps disconnectin from Paramus Hyundai. Here is my experience with The General Manager Rocco Auriemm and sales Manager John Sweeney. My cell phone keeps disconnecting from the GPS maps app on a brand new Hyundai, Sonata Hybrids Radio LCD screen. Paramus Hyundai service department could not fix. They sent me to Hyundai Motor Corp. They could not help and told me the dealer should be able to fix. I Went back to Paramus Hyundai and they still could not help. They sent me to the Blue Link group at Hyundai. The Blue Link group sent me back to the dealer again. The Blue Link group also said that an RDR report was not sent that is required for cell phone to work with the car. Paramus Hyundai would not respond to that question. General Manager Rocco Auriemma would not return calls or emails. General Sales Manager, John Sweeney assistant said he is busy but would get back to me. I called John Sweeney a few times and emailed him about 5 times no return messages after Two weeks from John Sweeney. I also worked with Nick in the service department and Tomas an Technician and they could not help. I also went to use my phone on another car mfg. who also offers Blue tooth and Apple Car play with my GPS apps on my cell, I tested for an 1 1/2 hrs. My phone worked perfectly and flawlessly with that car. So it is not my phone or cell carrier. The problem is the device in my new Sonata Hybrid 2021 which I bought on 4/3/2021. More

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