Robin Crane | Page 6

A great buying experience Being from the Richmond area, I checked several RV dealers in the region, and found Dodd RV had what I was looking for in my price range. From my firs Being from the Richmond area, I checked several RV dealers in the region, and found Dodd RV had what I was looking for in my price range. From my first call till they hooked up my newly purchased camper, the entire staff were extremely friendly, helpful, answered all my questions, and had plenty of information and suggestions for a 1st time buyer. If you are looking to purchase an RV, save yourself some time and hassle and start with Dodd RV. More

Helpful 0

Report | Print

Treated fairly and respectfully. Have dealt with in the past Dodd had the Travel trailer model that My wife and I had settled on after going to RV shows. We made an appointment with sales and There was no unnece Dodd had the Travel trailer model that My wife and I had settled on after going to RV shows. We made an appointment with sales and There was no unnecessary wait or delays in the entire process of looking at unit and negotiating sale price and details. We were treated well and everyone was always asking if we needed anything. At our delivery appointment we arrived on time and Service immediately took our tow vehicle and setup hitch/unit for delivery while we took care of the contract/sales agreement with Arnold. Upon completion we were escorted with Richard to the unit walk through. Again no unecessary delays or wait. The whole thing took just over 2 hours. Unfortunately there was some miscommunication about a back up camera system that we found out after we got the unit home needed parts to make functional. No one at anytime told us that and we were expecting a functioning system upon delivery so that was very dissappointing and I let Mike McNeil know that it really took the air out of a otherwise easy and satisfying experience. FYI for future buyers...The units are only prepped with a power supply and camera mount so make sure YOU ASK. The sales folks only tell you about the high dollar chemical preps and service. Everyone we talked to really pushed that stuff. As of this writing we are waiting for Parts to let us know when a supply of the needed camera system components arrive. We shall see. Could go from 4 stars to 3. I previously purchased a unit from Dodd back in 2006 and I have taken my last unit (purchased from a different dealer) there for state inspections because of their close proximity. Have not had any major issues. Just make sure you make an appointment. More

Helpful 0

Report | Print