Roberto Sandoval | Page 13

Purchase experience for 2015 Buick Lacrosse On New Year's Eve, I purchased a 2015 Buick Lacrosse. The purchase experience was speedy considering my personal circumstances. Roberto was very res On New Year's Eve, I purchased a 2015 Buick Lacrosse. The purchase experience was speedy considering my personal circumstances. Roberto was very responsive in our interaction, was very helpful, polite and pleasant to work with. My only complaints are, the dealership made me purchase a maintenance plan with my car, that is not included in the advertised price, stating that the maintenance package comes with the car and can not be removed. Secondly, I informed Roberto several times that I wanted GAP insurance, they did not add this coverage, which is for me, the customer, very important. And third, I didn't realize until today when I was setting up automatic payments with the finace company, that the dealership added an additional $1000+ dollars to the original purchase price of this vehicle before adding on the maintenance package, tax title, etc. Therefore, I'm kind of dissappointed and dissatisfied with my experience. I get tired of dealerships doing unethical things to their patrons. If it had not been for those 3 issues, this would have been a wonderful experience. More

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Good Car, Great Service Roberto was terrific to work with. I first contacted him via an online posting, made plans to see him and the car, and then arrived when I said I wou Roberto was terrific to work with. I first contacted him via an online posting, made plans to see him and the car, and then arrived when I said I would. Roberto was prepared to meet me, put the car in an area where we could easily access it, and accompanied me as we test drove the vehicle. When I made the decision to buy it, Roberto made the process easy. He also followed up on things to make sure all was well. I appreciated his assistance throughout and after the buying process. More

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Excellent service at honda If ur thinking about buying a car make shure u ask for Roberto Sandoval and u will enjoy excellent customer service and in the end u will walk out wit If ur thinking about buying a car make shure u ask for Roberto Sandoval and u will enjoy excellent customer service and in the end u will walk out with a smile🙂 More

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Good Cooperation Roberto was attentive and a good listener. Spent time for us to test drive. Gave us what we asked for on trade-in. Dealership pushed a couple of opt Roberto was attentive and a good listener. Spent time for us to test drive. Gave us what we asked for on trade-in. Dealership pushed a couple of options on this used car which were probably already paid for by first owner. Overall good experience. More

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Who knew you could enjoy buying a new car? From start to finish, best experience buying a car we have ever had! No pressure, nothing complicated, just good feelings! Extremely nice folks! Tha From start to finish, best experience buying a car we have ever had! No pressure, nothing complicated, just good feelings! Extremely nice folks! Thanks guys! More

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Roberto the Star Roberto Sandoval was gracious and understanding from the time I began looking at used cars at the dealership to the time I drove away the vehicle that Roberto Sandoval was gracious and understanding from the time I began looking at used cars at the dealership to the time I drove away the vehicle that I purchased. Roberto communicated to business office and other employees at the dealership for me because I do not live close to the dealership. He went out of his way to make me and my children comfortable when car shopping and negotiating the final purchase agreement. I really appreciate his attention to detail and making sure that me the customer had my questions and requests addressed. I appreciate that Roberto or Melissa at internet sales gave me time to make a good decision about my purchase, while maintaining a reasonable amount of communication over a couple weeks time. More

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Leased a CR-V Roberto was very helpful in explaining all the features and the differences in vehicles that we looked at. He tried to get to know what was important Roberto was very helpful in explaining all the features and the differences in vehicles that we looked at. He tried to get to know what was important to us and he worked with us to make the deal possible. We were short on time because I was very nervous to make the decision, but so glad I did! Once I decided to move forward, both Roberto and Katie stayed after close and worked quickly to finalize everything. Very happy with my new car! Thank you! More

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Getting to know my purchase This was my first time buying a car and at first I was a bit hesitant because I had always heard that being at the dealership was a hard time. Fortuna This was my first time buying a car and at first I was a bit hesitant because I had always heard that being at the dealership was a hard time. Fortunately for me, I had a great salesman who explained the car and it’s features in great detail. I definitely will be visiting this Honda dealership in the future and will recommend to friends and family. More

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New 2018 Civic Sport Roberto made the car buying experience as painless as possible. I recommend him, and this dealership, to anyone interested in buying a new Honda. He Roberto made the car buying experience as painless as possible. I recommend him, and this dealership, to anyone interested in buying a new Honda. He also made it a point to follow up a week or two later to ensure we were happy with our purchase. More

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Sales Consultant Roberto Sandoval was courteous and took his time to explain the different functions of the Honda Civic I purchased. He helped me pair up my phone. He Roberto Sandoval was courteous and took his time to explain the different functions of the Honda Civic I purchased. He helped me pair up my phone. He also introduced me to the folks of the service department. All in all it was a pleasant experience. More

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