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Roberto Rocha
Refer Me
69 Reviews
Dealership Experience
4 yrs, 3 mos
Languages Spoken
English
Spanish
69 Reviews
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69 Reviews of Roberto Rocha
June 04, 2020
I have a good relationship with Ray Brandt Toyota. I have purchased at least 3 cars from Ray Brandt!! I get excellent service from Eric Burgess the service department. have purchased at least 3 cars from Ray Brandt!! I get excellent service from Eric Burgess the service department. More
by VANDRIVER1208
Verified CustomerOther Employees Tagged: Fred Mena, Bang Bui, Erick Burgess Sr , Brad Halprin, Amber Netto
Helpful 
May 12, 2020
I like that they were direct and did not give me the run around like it was done in the olden days. I do believe that I could have negotiated the fee down a little more but because of the Covid 19 crisis I around like it was done in the olden days. I do believe that I could have negotiated the fee down a little more but because of the Covid 19 crisis I felt led to bless the company so they could make something on the deal. Hany El-Desoky knew his business and did a great job showing me all of the features on my 2020 Sienna.He never made me feel rushed as I asked my endless questions. I did feel bad that Angie Romain was laid off and couldn't make the sale because she had worked with me in the fall and took me for a test drive but my husband was not ready to make the purchase then due to some unexpected issues. I had promised her then that I would ask for her when I was ready.I did ask for her and was told she was laid off. I did a lot of research on the Sienna,,Odessey,Pacifica and one or two others. I love my new Sienna, even though I know the new 2021 is coming out soon and will be revamped.This 2020 meets my needs just as it is and I was ready to make my purchase now. A family member needed transportation so I wanted to gift them with my older van with low miles and good condition.I also like the shift on.Sienna rather than the push buttons to shift gears I don't want too much new learning in my seventies. The 2020 has just enough new technology that I think I can handle. I am very pleased! More
by TRUDY LACOUR
Other Employees Tagged: Hainey
May 11, 2020
Ray Brandt and my salesman gave me plenty of options to work with and were very patient and courteous. They were able to locate the vehicle I wanted. work with and were very patient and courteous. They were able to locate the vehicle I wanted. More
by TPERERA
Other Employees Tagged: Giancarlos Chavez, Jeff Patten
May 07, 2020
Very helpful Chad was very helpful with the purchase of the vehicle and went out of the was when helping me return the rental car I drove to pick up my new truck. Chad was very helpful with the purchase of the vehicle and went out of the was when helping me return the rental car I drove to pick up my new truck. I feel once meeting the sales staff and management this dealership had done a good job staffing the dealership with quality people. More
by JSPERDUE
Other Employees Tagged: Chad Legnon , Brad Halprin
April 30, 2020
Easy to work with, I felt i got a fair deal and had a easy buying experience. Friendly staff, Patrick Brown will do everything he can to get you the best deal. He is jus I felt i got a fair deal and had a easy buying experience. Friendly staff, Patrick Brown will do everything he can to get you the best deal. He is just old fashion friendly, genuine person. One areal of improvement; i completed the application online but had to do it again when i got to the dealership which was time consuming and a bit frustrating More
by RANDY45
Other Employees Tagged: Patrick Brown, Brad Halprin, Mr. Gregorige in finance
April 30, 2020
Great buying experience. Thank you all for the help. This was my first time buying a new car, very excited about my purchase. Thank you. This was my first time buying a new car, very excited about my purchase. Thank you. More
by FRA
Other Employees Tagged: Jeff Patten , Patrick Brown, Brad Halprin
April 21, 2020
I have been going to this dealership for the last 8 years. They don’t make me feel pressured. Pat always helps us to find the car that is right for us. years. They don’t make me feel pressured. Pat always helps us to find the car that is right for us. More
by JACKOAT4
Other Employees Tagged: Jeff Patten , Patrick Brown, Harold Leblanc
March 29, 2020
My experience was good, Terry Langley was very helpful throughout my purchase. Roberto gave me a good deal and Woody was very helpful with the financial. throughout my purchase. Roberto gave me a good deal and Woody was very helpful with the financial. More
by Pookie
Other Employees Tagged: Woody Gregoire , Terry Langley
March 16, 2020
Our salesman JC was excellent and went out of his way to help us. He wa not pushy. He was very pleasant to find a car. help us. He wa not pushy. He was very pleasant to find a car. More
by LHERRIN03
Other Employees Tagged: Woody Gregoire, Giancarlos Chavez
