Roberto Milton | Page 2

Horrible from the start and continued to get worse. Don’t buy from DeCozen of Verona. I had sent one of my employees to DeCozen since I grew up in Verona and wanted to patronize a local dealer. After Don’t buy from DeCozen of Verona. I had sent one of my employees to DeCozen since I grew up in Verona and wanted to patronize a local dealer. After being offered one model and giving a 1,000.00 deposit my employee left and we were ready to have mine and my companies credit scores pulled to ink the deal. In the mean time I received s text saying there was a mistake and “that car wasn’t available but here is a comparable one”. I looked over the sticker and even though it was a lesser trim I agreed to continue. We agreed on a price and then the finance guy got involved. He told me since my score was too low he had to add on an extra 100$ a month and that I shouldn’t care because it’s a write off of my company. I asked him to cancel the deal and refund my deposit. Went back and forth over trying to cancel and then in the end he said ok never mind we will “eat the extra 10 a month for you” if you just take the deal. I refused to do any further business with a dealership that tries to extort. The finance guy then got rude and told me “good luck getting your deposit back”. And sure enough. I lost that 1000$. Don’t buy from DeCozen of Verona. More

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I recently had the pleasure of visiting Decozen, where I had an amazing experience working with my salesman Roberto. This marked my third time leasing a Ram/Jeep from this dealer, and once again, I was thor had an amazing experience working with my salesman Roberto. This marked my third time leasing a Ram/Jeep from this dealer, and once again, I was thoroughly impressed. Roberto helped me choose the perfect vehicle for my needs, and this time I ended up getting a fantastic Ram 1500. From his extensive knowledge to his exceptional customer service, Roberto made the entire process smooth and enjoyable. The dealership itself was modern and inviting, and the staff was friendly and efficient. Even after the sale, Roberto followed up to ensure my satisfaction. I highly recommend Decozen and Roberto for an outstanding car-buying experience, especially if you're considering a Ram/Jeep. More

by Nuno Verified Customer Verified Customer

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Super amazing team! Very professional, answered all my questions. They definitely make you feel part of the DeCozen family! Roberto was amazing, he was patient with all Very professional, answered all my questions. They definitely make you feel part of the DeCozen family! Roberto was amazing, he was patient with all my questions and concerns. Roberto and Mike took great care of me and got me the deal that I wanted. Overall an excellent experience, would 1000% recommend for your future car needs. More

by CLAUDIAMM Verified Customer Verified Customer

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Roberto was awesome! ! Took his time to find the right fit for me. Not pushy and very knowledgeable about the vehicles. ! Took his time to find the right fit for me. Not pushy and very knowledgeable about the vehicles. More

by chyme37 Verified Customer Verified Customer

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Exelent service . I would highly recommend sales person - Rob. It was very smooth transaction. Thanks I would highly recommend sales person - Rob. It was very smooth transaction. Thanks More

by VISIOREK Verified Customer Verified Customer

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A very pleasant experience, Roberto the salesmen answered all my questions and concerns. Found the finance department exceptional too. all my questions and concerns. Found the finance department exceptional too. More

by djbyrne4 Verified Customer Verified Customer

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They took the time and attention to make the entire experience easy and enjoyable. No pressure and very helpful. experience easy and enjoyable. No pressure and very helpful. More

by Harry22 Verified Customer Verified Customer

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I called to speak to a manager in regards about my most recent visit. I still haven’t received a call back.. So I’ve decided to visit a different dealership to see if I can get some assistance. Very disapp recent visit. I still haven’t received a call back.. So I’ve decided to visit a different dealership to see if I can get some assistance. Very disappointed in the customers service that was given.. More

by sakinaduncan2001 Verified Customer Verified Customer

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My salesman Roberto was amazing. Worked hard to get me a great deal on my 2022 Ram. great deal on my 2022 Ram. More

by Adamsheik Verified Customer Verified Customer

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Roberto was very helpful and professional. He was able to look for every possible incentives in order for me to save money. look for every possible incentives in order for me to save money. More

by mummie4one Verified Customer Verified Customer

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