Robert matthews

We have a 2022 RAM 1500 Limited with less than 30k miles that has a key that will not work. I stopped by the service department to see if they could help me figure out what was wrong and the guy (dark hair that has a key that will not work. I stopped by the service department to see if they could help me figure out what was wrong and the guy (dark hair with tattoos) at the service department counter told me it would be a $189.99 diagnostic fee while pointing at the sign. I tried to ask him questions and he continued to point at the sign and say there’s a $189.99 diagnostic fee with out listening to the problem. I was about to give up so I asked how much a new key would cost, and he pointed at the parts department while saying “Ask the parts department.”. I took my keys and left, and I will NEVER use MURRAY Chrysler Dodge Jeep Ram in Starke FL. This was the rudest and only interaction I’ve had with this dealership, and honestly the last! ( I called Gainesville Chrysler Dodge Jeep Ram and they helped me trouble shoot the issue in 3 mins over the phone!) More

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Pleasant Took too long on the phone to schedule an appointment.. over 15 minutes Service team is professional appointment.. over 15 minutes Service team is professional More

by kristikapeke Verified Customer Verified Customer

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I had to be finished in time to pick my son up from school. He wasted no time getting my van completed so I wasn't late. Great customer service and thorough. school. He wasted no time getting my van completed so I wasn't late. Great customer service and thorough. More

by sailtonykw Verified Customer Verified Customer

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Maurice is the best salesman I have ever dealt with honesty he’s a good person can’t say that for the women that work there honesty he’s a good person can’t say that for the women that work there More

by glennritch Verified Customer Verified Customer

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By far the best experience with car dealership we’ve had yet.everyone is friendly and very professional yet.everyone is friendly and very professional More

by andrewpridgeon Verified Customer Verified Customer

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They was the most amazing car dealership we have ever gone to , I am 60 years old and have bought more then 11 vehicles over the years of buying new cars , we in and out with in 2 hours and 30 minutes, B gone to , I am 60 years old and have bought more then 11 vehicles over the years of buying new cars , we in and out with in 2 hours and 30 minutes, Buddy was on spot with coming out to meet us at our car as pulled up ,not to feed us with ANY Mumbojumbo as most car dealer do Lol I will tell all my family and friends about the amazing job Buddy and the whole sales team did for us . Thanks a million Jeffrey Stone More

by stonejeff68 Verified Customer Verified Customer

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I recently purchased a truck from this dealership and I have to say that it was all around a pleasant experience. They worked with me to get me a deal I felt comfortable with and worked with my budget. Sav have to say that it was all around a pleasant experience. They worked with me to get me a deal I felt comfortable with and worked with my budget. Savannah was very polite and helpful. She answered all of my questions. She was even available to me by text to answer questions after the purchase. And about a month later I had an issue with the truck and they took care of it for me now problem. Rob in the service department is excellent also. Everyone I dealt with was great More

by sl8ertater Verified Customer Verified Customer

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It was a pleasure working with Buddy as my sales person as well as Roger in financing. Highly recommend these guys. as well as Roger in financing. Highly recommend these guys. More

by lee36 Verified Customer Verified Customer

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I've been very happy with the service I have received. I just purchased a new vehicle from them. I just purchased a new vehicle from them. More

by Rhonda Verified Customer Verified Customer

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JD and Xander were very pleasant and accommodating and made the purchase of a new vehicle painless, however the finance dept needs a tune-up on customer service. Rob and Robert in the service dept are ter made the purchase of a new vehicle painless, however the finance dept needs a tune-up on customer service. Rob and Robert in the service dept are terrific very good about keeping one informed on vehicle status when having work done. More

by mlt462011 Verified Customer Verified Customer

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