Robert Williams | Page 21

I Recommend Robert Williams. He works very hard to make car buying enjoyable. He takes alot of time with you after the purchase making sure you understand all the workings of the car. car buying enjoyable. He takes alot of time with you after the purchase making sure you understand all the workings of the car. More

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Fantastic! We leased a new Lexus from Robert Williams a year ago. One year later we get a call from Robert, "just checking in to see how your doing in your Lexus, hope it's been a great year". Honestly I year ago. One year later we get a call from Robert, "just checking in to see how your doing in your Lexus, hope it's been a great year". Honestly I told him "it's a great car, but we're not sure it's the right model for our family". Robert then replied "well why don't you come in and we'll see what we can do". He was totally prepared for our visit and he found us a great new Lexus for our family! Even our children love the change. We couldn't believe that turning in our year old Lexus was even a viable option, but he made it happen. We couldn't be more thrilled and would have just lived out the remaining months of our lease without his call. We are so happy to work with Robert and look forward to the next few years in our new Lexus! Thank you Robert! More

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Robert is the best!!! He had come highly recommended because of his excellent customer service skills which he has exceeded!! Robert was extremely knowledgeable about all Lexus vehicles and options and because of his excellent customer service skills which he has exceeded!! Robert was extremely knowledgeable about all Lexus vehicles and options and shared that information in a professional manner. He listened to my wants, needs, wishes, and driving habits and guided me to the perfect car. His attention to detail was exceptional; he always greeted me at the door with a friendly smile and offered me something to eat or drink. He made sure I was comfortable at all times. As I was making my decision Robert allowed me the time and space I needed and yet was available for questions. He made the paperwork process easy and in a short period of time I became a new car owner!!! Robert's great customer service hasn't stopped since I purchased my car; he has made follow up phone calls to make sure all is well. Robert made the daunting task of buying a car easy!!! If you're in the market for buying a car I highly recommend Robert to be your sales consultant!!!! More

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My experience yesterday was absolutely painless. The trade in value was more than fair, and the car that I purchased is beautiful, and a fantastik ride. I can't say enough about the saleman that put us trade in value was more than fair, and the car that I purchased is beautiful, and a fantastik ride. I can't say enough about the saleman that put us into this car, he was very helpful and professional. I look forward to driving my new ride for many years. More

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Robert Williams was our salesman. He was not only friendly, but very knowledgeable of his product, He was extremely easy to work with, and he helped us find exactly what we wanted in an automobile. friendly, but very knowledgeable of his product, He was extremely easy to work with, and he helped us find exactly what we wanted in an automobile. We truly enjoyed the experience of purchasing our Lexus from Rob. From the point of sale he followed up with us three times by telephone to see how we were enjoying our new vehicle. He never gave up on us, and we will recommend him to our friends and family. Thanks Rob! Cathy and Chuck Thibaudeau More

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I bought 2009 Nissan Maxima from Herb Chambers Lexus through Costco Auto program. After I signed up the Costco Auto program on the internet, Lexus dealer's customer service, Angela, called me within 15 through Costco Auto program. After I signed up the Costco Auto program on the internet, Lexus dealer's customer service, Angela, called me within 15 mins. Then I scheduled the appointment with her (her services is good, friendly and polite) On my "big" day, Angela introduced Rob to me and then Rob walked me through what the Costco Auto Program is. Then he is really patient to listen what my budget is and what kind of car I am looking for. When I picked up the car, he carefully went through everything with me. For example, how to connect my cell phone to the car, and all other functions from the cars. (His service is excellent ---- patient, good listener, understand every point I need) Joe explained the add-on package to me. He is a very nice person. At one point, I did not really want to sign up any add-on package because of the expensive monthly payment. He helped me out to balance the monthly payment, and the deposit, and package selection. Finally, I signed up couple add-on items. Thank you for all!! your service is great. I definitely recommend Herb Chambers Lexus to my friend and my coworker. If I need to buy another car in the future, I know where to buy it from now. More

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Upon entering Herb Chambers Lexus we were warmly greeted, and Rob Williams was prompt and on-time for our appointment to discuss new and CPO cars. Rob was polite and courteous while listening to our needs. and Rob Williams was prompt and on-time for our appointment to discuss new and CPO cars. Rob was polite and courteous while listening to our needs. He was very thorough in his explanation of Lexus CPO. After test-driving the RX that met our needs, Rob was very patient during the decision making process. With no pressure and making us feel comfortable through the process, we made our decision with confidence and couldn't be happier! We certainly will refer family and friends to Rob Williams for a satisfying car buying experience. More

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I recently contacted Herb Chambers Lexus regarding a pre-owned Toyota from their website. I was teamed up with salesman Robert Williams and he was very courteous and professional during all negotiation pre-owned Toyota from their website. I was teamed up with salesman Robert Williams and he was very courteous and professional during all negotiations through actual vehicle delivery. Although I was purchasing a used Toyota from this high-end dealership, I always felt that I was being treated the same as a customer interested in a new Lexus. I would readily do business again at Herb Chambers Lexus, and if I do, I will seek out Mr. Williams to handle the transaction. More

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Very easy to work with; nice people and VERY accommodating. Love working with Rob and Niko; they got me out of one lease and into another one in record time and all the numbers clicked --perfec accommodating. Love working with Rob and Niko; they got me out of one lease and into another one in record time and all the numbers clicked --perfect! More

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What drew me to the Herb Chambers Lexus Store was a car that I found on the internet that I thought my wife might be interested in. From the moment I walked into the Lexus Store, to the moment we drove awa that I found on the internet that I thought my wife might be interested in. From the moment I walked into the Lexus Store, to the moment we drove away with the new car, I was 100% satisfied with the way we were treated; the extra effort that Robert Williams, Scott Brothers, John Andrade and Joe Bere provided us was outstanding! It was evident Herb Chambers Lexus was looking at establishing a long term relationship with us as customers and not just making the one sale that would get another car off the lot. Robert Williams went above and beyond to make this an enjoyable car purchasing experience. He kept me informed, took the time to explain things and was very honest with his recommendations and comments. I will go back to Herb Chambers Lexus the next time I am in the market for a car and I am confident I will experience the same results as I did this time. I would highly recommend Herb Chambers Lexus to family, friends and anyone looking for a great automobile dealership. Joel and Patti Lovering East Walpole, MA More

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