Dealership Experience
26 yrs, 7 mos
Industry Experience
26 yrs, 7 mos
109 Reviews
Write a Review109 Reviews of Robert Venella
July 11, 2018
3 Cars - 1 Dealership This is my third car purchase from this dealership and I would highly recommend them. Kel Rohrbaugh and Rob Vanella were very helpful, friendly and e This is my third car purchase from this dealership and I would highly recommend them. Kel Rohrbaugh and Rob Vanella were very helpful, friendly and easy to work with. Although I wasn’t ready to get rid of my 2011 Golf TDI with 106,000 miles, I couldn’t pass on the great buyback Volkswagen was offering. I hope I enjoy my new Golf SE as much as my last two Golfs. Their service department is great too. Thank you to everyone at Jim Wynn Volkswagen!!!😊 More
Other Employees Tagged: Justin Chaoui , Tyler Cook, Michael Ricketts, Kel Rohrbaugh, Mark Svenkeson
July 06, 2018
Great experience !!!! From the moment I stepped in the showroom I had a great feeling about Wynn's. The receptionist give me a warm welcome. My sales consultant Kel was v From the moment I stepped in the showroom I had a great feeling about Wynn's. The receptionist give me a warm welcome. My sales consultant Kel was very knowledgeable and Rob the sales manager was very accommodating. The entire transaction went smoothly and I could not be more pleased with my purchase. More
Other Employees Tagged: Kel Rohrbaugh, Rob Zerbe
July 03, 2018
Excellent experience No pressure and willing to work with my budget. Friendly, straight shooting salesman, very helpful, available by phone and email so they had everythin No pressure and willing to work with my budget. Friendly, straight shooting salesman, very helpful, available by phone and email so they had everything ready for my trade when I got to the dealership. Got the car I wanted for a reasonable price. More
Other Employees Tagged: Simo M Chaoui , Rob Zerbe
July 02, 2018
Horrible sales experience Horrible experience. Sales team completely mislead my mother while buying a car. Very disrespectful to women. Will never buy another car from them. Th Horrible experience. Sales team completely mislead my mother while buying a car. Very disrespectful to women. Will never buy another car from them. They should be ashamed how they do deals. More
Other Employees Tagged: Mac McArthur
June 28, 2018
A friendly and streamlined experience Simo was extremely helpful and responsive in the process of selecting and finding a new Golf Alltrack, finding and securing the only car that matched Simo was extremely helpful and responsive in the process of selecting and finding a new Golf Alltrack, finding and securing the only car that matched our specifications within the state of Pennsylvania within 2 days. Whenever we had a question about financing or accessories, he was quick to respond via email or phone. When the car was delivered, Simo was very patient in demonstrating the mechanical and electronic features of the car. All this without any sales pressure. Rob Venella was very friendly, prepared and accommodating in completing the sale upon our new car's delivery. (Especially considering that we had a semi-urgent family matter to attend to following settlement.) His organization, in particular separating paper documents for home from those for the car, was very helpful. More
Other Employees Tagged: Simo M Chaoui
June 26, 2018
Straightforward and listened to my needs The team at Wynn was extremely professional, honest and low pressure. We visited to test drive a vehicle and left shortly after with the intention to The team at Wynn was extremely professional, honest and low pressure. We visited to test drive a vehicle and left shortly after with the intention to lease. Their team listened to our needs and provided options based on what made sense for us. More
Other Employees Tagged: Matt Durkin, Rob Zerbe, Renee (front desk)
June 18, 2018
Experience and Quality I started by emailing about a Beetle and the response time was fantastic. I eventually decided to lease a new Jetta. I'm a returning customer and so I started by emailing about a Beetle and the response time was fantastic. I eventually decided to lease a new Jetta. I'm a returning customer and so glad I go to Jim Wynn. More
Other Employees Tagged: Mac McArthur , Matt Durkin, Rob Zerbe
June 11, 2018
Great service! Took great care of us - explained everything quickly and easily, were well-prepared so we could get in and get out with our new car! Took great care of us - explained everything quickly and easily, were well-prepared so we could get in and get out with our new car! More
Other Employees Tagged: Matt Durkin, Rob Zerbe
June 03, 2018
Best Dealership Ever!! They are all very nice people and gave us a hassle free buying experience! The deals that they have are unbelievable! We will definitely be coming bac They are all very nice people and gave us a hassle free buying experience! The deals that they have are unbelievable! We will definitely be coming back and sending all our family and friends here!! More
Other Employees Tagged: Steve Pion , Rob Zerbe
May 31, 2018
Relationships Matter Our family recently purchased the fifth Volkswagen from Jim Wynn. We have developed rapport with multiple sales associates and service staff each time Our family recently purchased the fifth Volkswagen from Jim Wynn. We have developed rapport with multiple sales associates and service staff each time, who have made the purchase and ownership experience positive. With now three Wynn VWs in our driveway, we appreciate being able to call, text or e-mail with questions. I am enjoying my new Passat, and thank Simo, Rob (sales manager), and Tyler for their efforts. They valued our input during the process, and worked to meet our goals and needs while considering models and at pick up. Thanks also to Jonathan- from Wynn Volvo- who made the “business” side friendly and efficient. Our overall Wynn experience was excellent, and the organization asks for feedback to grow too. More
Other Employees Tagged: Simo M Chaoui , Tyler Cook